Accounts and services - Get support for Three services

Several phones on one My 3 account?

I administer the three contract Sims for my family's phones under my name. I recall being able to manage all three numbers and contracts all under one login previously on the Three website. Under the current My3 sytem it seems the login is by numbe...

Help

Hi I am trying to make international calls to Saudi Arabia. Is there any package for international calls to register in?

Data packsand add ons

Hello, please assist and help me i have active data pack of 15 pounds/30gb with 12gb roaming data that will expired on 12 sept 2022. But i have consumed the 12gb roaming data and im outside uk using roaming data. I have added a 12pounds add ons but w...

Please cancel my add on

Please cancel my add on. It is impossible to find a way of doing this myself

Pay as you go. Want to use the internet but my credit keep running out.

I use pay as go. Buy credit by using the voucher top up. The situation now. I want to use the internet more and my credit seems to run out quickly. The last time I put £20 on it got eaten very quickly. What should I do.

Keep my number

My contact ends on the 24th August I have got a new contact with 3 but I want to keep this number I have had it 20 years, if it can’t be put on to my new contract, can it please be sent to me as a 3 pay as you go sim hope to here back very soon, I do...

Lost my SIM card whilst cleaning device

Took my SIM card out to clean , because I was getting a NO SIM CARD INSTALLED message, and I’ve somehow lost the SIMim only on PAYG but I don’t want to change numbers, can I get any help? I have a spare PAYG sim that hasn’t been used

Phone stolen - Proof of barring / proof of usage

HiMy phone has been stolen over a month ago and I have been inquiring for proof of barring and proof of usage to go forward with my insurance claim.I have contacted three 5 times!! That's right, 5 times and I still have yet to receive this informatio...

false account

I have qty 5 physical devices (qty 5 sim cards) however qty 11 direct debits from my Bank account, each having its own account number. after spending all day on the phone talking to support, and a Store it been established that this was due to upgrad...

My3 Account for Broadband Hub

Does anyone know how I can log into My 3 account (either online or via the app) using a number which is for my 4G broadband device? Since the SIM is in the router and not a phone, it can't receive texts but every time I try to log into my account, it...

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