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Hi all! I am on holiday in Mexico. I seem to have lost my pay monthly 3 sim out the back of my phone case when I switched it to a local sim. Sim is blocked but I was wondering if my friend can pick up an unassigned sim for me in the UK? She is joinin...
Hi everyone, We've been receiving reports of some customers being unable to make calls this morning. We're happy to report that our teams have investigated, and these issues should now be resolved. If you're experiencing any error messages, or calls ...
Hi, I'm Mastura from Malaysia. I have used three simcard Oct 2023 just for 2 weeks during my vacation to UK. During there, my data was ran out and I have call the customer services to topup my data for 10Gbp. Since I'm going back to Malaysia, I notic...
HiNew customer here.I tried to complete the form for transfering my old giffgaff number. After completing it it give me this error : Oops, looks like a technical problem. Please try again.Why is not working?
Hi, I'd like to cancel my Monthly 1GB Boost add on. I've tried looking in the app & online but there's no option to remove the add on. Thanks for your help Steve
Absolutely disgusted by Three's latest money-grabbing scheme that forces game downloads after a Software Update.As has happened with all software updates in recent months, when the latest Samsung/Android update happened this morning, Three forced me ...
I am unable to login to my account. Results in error code 2147483648 Host name mismatch with SSL Certificate. Funny (not) as this is happening after 3 Tech Support have been messing with my account - trying to get the mobile data to work with Swann C...
I requested proof of usage on the 12th of March 2024. I'm still waiting for it. Can someone help. I messaged John directly but no response.
Hi there. I have emailed the <email removed as no longer in use> three times now with the relevant documentation and information that I need to update my surname on my broadband and mobile account. This situation is unique and sensitive and I don't w...
I’m attempting to find the last chargeable usage on my account so that my account isn’t cancelled beyond the 180 day window, but the usage listed at https://www.three.co.uk/account/billing-events/unbilled doesn’t appear to go back far enough so I can...
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