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Thr

I have purchased 2 sims of three before 2 months. I requested customer service to not change my current number. But its changed already. I have my lebara card and the my current number is 07*********. But when I insert three sim, number automatically...

Best solution Data only

Just bought new data only sim for mifi. How can I check how much gb is left on card as I can’t receive text on a SIM data only card to set up on My3app 

Boatybob by Fledgling
  • 1818 Views
  • 2 replies
  • 0 likes

EU roaming data limit and Go Roam

I have pay-monthly Standard SIM only package with 120GB.  EU roaming and 120GB limit. Am roaming and got a text saying I’ve used my 12GB roaming limit. On Three app, it says I have used only 5GB in current month.  And in 15 years I have never used 12...

cgkhive by Active
  • 2210 Views
  • 1 replies
  • 0 likes

fonehouse three pay monthly sim registration problem

Hi,Just purchased a pay monthly sim from fonehouse but I cannot register. I've clicked the register button, entered an email address and password but I get an error "Please check the details you entered are correct. If you still encounter an issue, p...

derm2023 by Fledgling
  • 1789 Views
  • 2 replies
  • 0 likes

System failures of login, registering, porting and DD's.

There have been many posts over the last few days complaining of problems with login, registering, porting and DD's.It's about time one, or more, of the moderators addressed these issues and it is quite clear, that 3 is suffering a bundle of issues.M...

sc1999 by Local celebrity
  • 4152 Views
  • 7 replies
  • 8 likes

Cancellation

HI I AM WITHIN 30 DAY COOLING OFF PERIOD, BUT I HAVE CALLED THEM EVERY DAY THIS WEEK AND THEY SAY SYSTEM OUTAGE, HOW CAN I CANCEL THE CONTRACT??? I HAVE CALL RECORDINGS FOR ALL OF THEM JUST TO PROVE IT IF NEEDED

Ah1706 by Fledgling
  • 1564 Views
  • 2 replies
  • 0 likes

Official 'Tier 2' support line on the My3 login issues

I got put through to 'Tier 2' technical support on chat.  Apparently they are aware of the My3 login issue and are working on a fix.In the absence of an official Three voice giving useful answers in this forum, here is what I was told on chat:We have...

taras by Regular
  • 3004 Views
  • 5 replies
  • 4 likes