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Broadband account suspended

Due to an oversight on my part I missed a few payments without realising. I only found out about it when I received an email from the debt recovery company. I paid the outstanding amount immediately but it was still showing as owing on my account. I ...

Dons2304 by • Fledgling
  • 3174 Views
  • 3 replies
  • 0 likes

JAAKKERR

I am currently traveling in Belgium and I cannot get my phone connected and my 3 app has disappeared from my phone; my number is 07*********, can I purchase more mins and reactivate it please: My registered address is *** Regards   Jim

JAAKKERR by • Fledgling
  • 2137 Views
  • 3 replies
  • 0 likes

Complain about sim card

This is to inform Three Company that I have 3 sim cards, one for me and the other 2 for my kids, one sim comoing with a high bill for the past 3 months without any reason and aganist the agreement with Three Company.I have visted the Company one mont...

Mohamed1 by • Fledgling
  • 1836 Views
  • 2 replies
  • 0 likes

Three not blacklisting stolen phone

I have received a letter from Three confirming usage and that they have blacklisted my stolen phone.  In reality the device still has not been blacklisted on the national database and my insurance company will not honor my claim until this is done.  ...

MJClem by • Fledgling
  • 2340 Views
  • 3 replies
  • 0 likes

Heloo

this month my 2-year contract will expire and I want you to stop my contract. I have been with your company for 4 years and 3 contracts and I have not had any benefits with your company. I will change my company that knows how to respect customers an...

Petruta by • Fledgling
  • 1001 Views
  • 1 replies
  • 0 likes

Using an account without 2 factor authentication?

I am my Mother's guardian and deal with all her affairs. I set her up with a 3 sim 18 months ago and I administer it. When she became unable to use any sort of mobile phone I fixed her up with a mobile router and "landline phone" she could manage so ...

Best solution Plan ‘names’ explained?

Hi,I see now Three has plans named: LiteValueCompletePlus, many others such as  AdvSIM ?( all very confusing )So, what is the difference / can we get e-sim on all ….. ( are some speed capped )?Thanks, Thanks 

Proof of Usage

Hi, Approximately three weeks ago, I lost my phone and initiated a claim process with my insurance provider. As part of the procedure, I was instructed to obtain a "Proof of Usage" document. I submitted the requisite request to <email removed as no l...

Yali121 by • Fledgling
  • 2492 Views
  • 5 replies
  • 0 likes