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Conversations

Contract Not Cancelled

Hi,I have several contracts with Three and spend around £200.00 per month.One contract was due to end on the 6th of September 2023 and I received an email on the 16 August advising me of the available options. As this was for a line and device no lon...

Shimitu by Fledgling
  • 2667 Views
  • 3 replies
  • 0 likes

Registered email address

Hi, I have just bought and registered 2 payg sims for my children. When I registered I had to use different email addresses but I'd like to be able to manage both sims from the same account/email address. I have done an online chat but the agent said...

Womble by Fledgling
  • 4307 Views
  • 4 replies
  • 0 likes

Double payment

Hi,I placed an order for the Galaxy tab s9 ultra. However when I went to pay the £70 upfront cost the order failed. £70 was reserved in my account and then taken a couple of days later.I called three support and they said the funds would be returned ...

How long should 50GB last?

HiI have a pay as you go SIM card. On two recent occasions, I have topped up (the first time with £10, and just a couple of days ago with £5). As a rule, I only ever try to use free wifi, rather than consume mobile data.So I was rather peturbed when ...

Has my number been lost?

Hi,I come to you with a problem and I am hoping you could resolve.I was on a pay month contract with Vodafone which ended on 4th Sept. So to prepare for that, I signed up for a 12 month pay month contract with 3 BUT THROUGH AFFORDABLE MOBILES(3rd Par...

Sim problems

I lost my phone on the 2nd of September! I’ve had nothing but trouble ever since trying to a replacement sim.. the online team only had it as pending and didn’t send it out so when I went in to store they couldn’t issue me a new one as the old order ...

Confusing date format in these forums

Please could Three fix the confusing date format and sub-optimal time format in these forums?For example, yesterday's date was 10/09/2023 (10th September 2023), but at the time of writing the forum will display the date of this post as 09/10/2023 (9t...

NFH by Active
  • 2471 Views
  • 3 replies
  • 0 likes