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Conversations

Blacklisting on CEIR

Hi There, I have been trying to get my phone blacklisted with CEIR on a shared data base for a week now. I have tried contacting your customer service through phone calls and through online chat and nobody seems to be able to help me with this.Please...

Contract Not Cancelled

Hi,I have several contracts with Three and spend around £200.00 per month.One contract was due to end on the 6th of September 2023 and I received an email on the 16 August advising me of the available options. As this was for a line and device no lon...

Shimitu by Fledgling
  • 2667 Views
  • 3 replies
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Registered email address

Hi, I have just bought and registered 2 payg sims for my children. When I registered I had to use different email addresses but I'd like to be able to manage both sims from the same account/email address. I have done an online chat but the agent said...

Womble by Fledgling
  • 4307 Views
  • 4 replies
  • 0 likes

Double payment

Hi,I placed an order for the Galaxy tab s9 ultra. However when I went to pay the £70 upfront cost the order failed. £70 was reserved in my account and then taken a couple of days later.I called three support and they said the funds would be returned ...

How long should 50GB last?

HiI have a pay as you go SIM card. On two recent occasions, I have topped up (the first time with £10, and just a couple of days ago with £5). As a rule, I only ever try to use free wifi, rather than consume mobile data.So I was rather peturbed when ...

Has my number been lost?

Hi,I come to you with a problem and I am hoping you could resolve.I was on a pay month contract with Vodafone which ended on 4th Sept. So to prepare for that, I signed up for a 12 month pay month contract with 3 BUT THROUGH AFFORDABLE MOBILES(3rd Par...

Sim problems

I lost my phone on the 2nd of September! I’ve had nothing but trouble ever since trying to a replacement sim.. the online team only had it as pending and didn’t send it out so when I went in to store they couldn’t issue me a new one as the old order ...