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Unable to change address online or via app, it links to "get in touch" page. Live chat does not recognise my query. Phone call tree does not have any options to change address or speak to a person.What is the process to change address please?
Hi,I cancelled my broadband service a month ago and was told that I would need to return both my 5G routers back and will get sent return bags and label for these.After waiting 2 weeks and getting emails saying that Three is still waiting for my item...
I lost my SIM card and trying to get a replacement, Could you please assist me? Thank you Mod note post title edited for clarity
I've come to Spain on holiday and I can't use my phone to make calls?
@JonathanB @JohnD I hope that one of you guys can help me to avoid a very messy situation ? I am on PAYG, lots of credit on my account and Add-ons already bought and in the queue until mid-November. My 'phone is used daily for texts, calls and inter...
My phone was stolen on 19th August. I used chat to report it and get it blacklisted. This didn't get done, so I contacted again and it was blacklisted on 24th. I received a proof of usage and blacklisting letter. I sent this to my insurer and the...
I was billed £24.40I got a sim and a mi-fi contract last month both at £11 per week contract. I cancelled d contract and returned the mi-fi broadband within 6 days of receipt and stuck with only the same contract. Why was £24.40 debited from my accou...
Hello!I'm currently abroad and will be back in EU in the next coming days. The last time I used my SIM was Dec 2022. Will my PAYG SIM still work and when should I top up my account? I'm planning to top up couple of days before I fly back to EU.App...
In January 2023 I upgraded my phone and chose to get it delivered to my home. When the delivery arrived there was 2 phones instead of one. I contacted three and made them aware of the mistake and they sent me a bag to send it back in. I sent the phon...
How do I switch from a monthly plan to PAYG and keep my old number?
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| 19-04-2025 11:35 AM |
