Home

Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

Best solution Apple Watch

Hi I’m looking to get an Apple Watch and see that you have to get the pairing which is free for 6 months or you can get a 1 month for £7 does that mean after the month you’d only pay for the watch and not for the pairing as you could cancel it before...

chat advisor useless

i tried talking to someone on chat, starting at 11.51am today and all the useless advisor managed to do was verify my account in 34mins then he/she started to ignore me, talk about customer no service, and this was cause i got an email and text about...

bt542000 by • Fledgling
  • 585 Views
  • 3 replies
  • 0 likes

Billing

Hello,I need help with my billing. I have no idea why I am paying so much for my phone every month. 

Sending messages to premium rate numbers

Hello.I have tried to send a message to a premium rate competition number this morning but it's not allowing me to send. I have set the messaging app permission to 'always allow' for premium messages but I still get the "not sent. Check options" mess...

Ryan92 by • Fledgling
  • 459 Views
  • 2 replies
  • 0 likes

HG3 device payment on bank statement

Hi both my wife and I are three members. I have the above payment coming out of my bank account as well as my DD as I have a tablet that was on offer.On my wife's account she has the same but yet she only has a phone. For the past 5 months an extra 1...

Music123 by • Fledgling
  • 1060 Views
  • 1 replies
  • 0 likes

Email

My account but husband has a phone with his email stating feom C.A.R.S asking for money 

Julezz67 by • Fledgling
  • 281 Views
  • 1 replies
  • 0 likes

Best solution suspect scam

I've received a call from a Winchester number 01******** informing me that I'm eligible for 40% discount on my existing phone and sim package, plus a free iwatch for my loyalty. Operator told me customers are leaving three due to overcharging and as ...

SIM PIN

Hi Ann here,  like a post from yesterday, cannot make it receive calls, no network. Phone seems to want PIN to connect to network? Any advice,? Have an OPPO RX 17 PRO   

Ann04 by • Fledgling
  • 434 Views
  • 1 replies
  • 0 likes

Best solution Three device security

Hi all, after looking at addons for my bundle I come across, Three device security, cost one pound a month, after adding it to my basket the total price comes up is 20 pound a month,  can anyone say whether this is right or wrong.Thanks in advance.