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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Log in

I can’t log into anything on the all or web browser I just get a red triangle saying something went wrong “ we can’t load part or all of the information right now, please try again later or contact help desk,” I’ve done this and the help was not even...

Awxrd02 by Fledgling
  • 1374 Views
  • 1 replies
  • 1 likes

Thr

I have purchased 2 sims of three before 2 months. I requested customer service to not change my current number. But its changed already. I have my lebara card and the my current number is 07*********. But when I insert three sim, number automatically...

Best solution Data only

Just bought new data only sim for mifi. How can I check how much gb is left on card as I can’t receive text on a SIM data only card to set up on My3app 

Boatybob by Fledgling
  • 2310 Views
  • 2 replies
  • 0 likes

EU roaming data limit and Go Roam

I have pay-monthly Standard SIM only package with 120GB.  EU roaming and 120GB limit. Am roaming and got a text saying I’ve used my 12GB roaming limit. On Three app, it says I have used only 5GB in current month.  And in 15 years I have never used 12...

cgkhive by Active
  • 2595 Views
  • 1 replies
  • 0 likes

fonehouse three pay monthly sim registration problem

Hi,Just purchased a pay monthly sim from fonehouse but I cannot register. I've clicked the register button, entered an email address and password but I get an error "Please check the details you entered are correct. If you still encounter an issue, p...

derm2023 by Fledgling
  • 2236 Views
  • 2 replies
  • 0 likes

Cancellation

HI I AM WITHIN 30 DAY COOLING OFF PERIOD, BUT I HAVE CALLED THEM EVERY DAY THIS WEEK AND THEY SAY SYSTEM OUTAGE, HOW CAN I CANCEL THE CONTRACT??? I HAVE CALL RECORDINGS FOR ALL OF THEM JUST TO PROVE IT IF NEEDED

Ah1706 by Fledgling
  • 1805 Views
  • 2 replies
  • 0 likes

Official 'Tier 2' support line on the My3 login issues

I got put through to 'Tier 2' technical support on chat.  Apparently they are aware of the My3 login issue and are working on a fix.In the absence of an official Three voice giving useful answers in this forum, here is what I was told on chat:We have...

taras by Regular
  • 3668 Views
  • 5 replies
  • 4 likes