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Conversations

How to Cancel Smart Watch addon?

I'm having an issue trying to cancel a smart watch pairing addon.. theres nothing in my account that allows me to cancel it and after numerous online support chats they seem to not be able to cancel it also? 

Jm1tty by Fledgling
  • 6358 Views
  • 5 replies
  • 1 likes

Two factor identification

How does one get rid of two factor identification? I manage my mother's affairs as attorney and need to log in to see her bills. She cannot "do" text messages; most of the time she cannot actually make or receive calls on her mobile - but it is a sec...

Samsung Galaxy Watch Plan issue

Having an issue with My Samsung galaxy watch 5 LTE and setting up a Smart Watch Plan.I started the setup process and all was going fine and it said "Setting up service". I went to bed and in the morning I went back onto it and it said Unable to start...

Screenshot_20230524_001432_Galaxy Watch5 Manager.jpg
Jm1tty by Fledgling
  • 2157 Views
  • 2 replies
  • 0 likes

Constant texts from 3

I am receiving multiple texts from 3 about roaming charges. I have had 21 texts in last 24 hours. How do I stop them? 

Peterc by Fledgling
  • 4027 Views
  • 10 replies
  • 1 likes

***@gmail.com

How much more do I need to tell you so that you can deal with my problem! you have to take care of your customers!!

Aljona by Fledgling
  • 2609 Views
  • 3 replies
  • 0 likes

paid my bill but says it’s not been paid

so on my bill there’s 2 sim cards my dads sim card works but when i try call it just says i have an outstanding balance of 23 pound but when i check my allowance it’s says i have “all you can eat calls all you can eat data and all you can eat texts” ...

oralando by Fledgling
  • 3616 Views
  • 2 replies
  • 0 likes

Buy again

Good day i buy add on 10gb expire on june 12 2023. But my data nearly finish. Can i buy again 10gb add on. At the same month. Tnks for answer

Three App not working

Hi all im a returning customer to Three, just got new phone and sim yesterday and set it all up.Ive discovered on the phone, whether app or browser i cant login to the three app or my account, i get a red exclamation mark in a triangle saying somethi...

GrayG by Regular
  • 19832 Views
  • 18 replies
  • 3 likes

Swapping two numbers between Three sims

Hi, I have what I feel is a simple request but is turning out to be a trickier request that thought. I have two sims with Three, one is on a rolling monthly contract(SIM1), the other is a free PAYG (SIM2). I am happy with my current deal on SIM1 but ...

kdlthree by Fledgling
  • 4462 Views
  • 5 replies
  • 0 likes