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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Broadband Account

Thought i would try out the 4G+Hub,so ordered one, the next day THEY! arrived, yes 3 x 4G+Hubs, rang Three ti let them know what happened, ok so after 40 minutes on the phone it was decided that i would choose one and a sim card to go with the hub wi...

Garygsax by Fledgling
  • 1265 Views
  • 1 replies
  • 0 likes

Best solution EU Roaming

Hi all,Just want to clarify something. I am going to Lanzarote in a few weeks and am aware I could be subject to the £2 a day roaming charge to use my phone like home.I currently have a dual SIM in my iPhone with the other network been O2 which has f...

MZone by Maestro
  • 14541 Views
  • 16 replies
  • 1 likes

Network usage report

Hi three team I am looking for from 10 days waiting for network usage report of last month I requested to twice waiting for 72 hours but still not receiving I need to show to my insurance company that's is really frustrating please help me out with t...

My3 app

What's the problem with the My3 app? I've been trying to register my account details for 2 day's but it seems that it is not working properly. All I get is an error message that says Check the information I've entered? As a new customer I'm not very ...

Toffee by Fledgling
  • 3535 Views
  • 5 replies
  • 1 likes

Help!

HELP... I get my broadband through 3 ((cant get broadband through anyone else as live in a rural area)) but its on my uncles account. Three take payment out of my bank for the broadband but his leaving three and cancelling his direct debits for his p...

Just_me by Fledgling
  • 2743 Views
  • 4 replies
  • 0 likes

Forgot my three number of SIM card

Ladies and Gentlemen. I live outside of Europe. I have two SIM cards, and I forgot the phone number of one of them. How can I find out, except for the number written on the SIM card itself, I have nothing. I can’t call from her, because her credit ra...

BRS by Fledgling
  • 32039 Views
  • 2 replies
  • 0 likes

Adding international calls to payg package

Hey guys! Sorry this may seem a dumb question! I’ve just bought the £15 unlimited mins, calls & 50GB data pack. I’d like to also add international calls and I saw somewhere for £10 a month I can get unlimited international minutes, but it won’t let m...