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Email for proof of payment

Is anyone able to provide me with the email address where you send proof of payment to, so they can unblock your account because you DID pay on time, but 3 claim you didn’t?

My App - quick switch between accounts

I have a number of accounts - I know wishing the My 3 App - that I can logout - then Login using the drop down - however, would like the option to switch between accounts from within the App - is this something might be added?

Roaming Vietnam

Hi all I m in Vietnam and I m using my data as normally do when I go abroad. But despite what the web site side about go roam, £5 a day, I have an extra charge of £600 how this is possible. I didn’t call anyone o text anyone. Can someone help? Thanks

Serena by • Fledgling
  • 1977 Views
  • 1 replies
  • 0 likes

Best solution Payment taken twice...

Hi, on holiday, so I paid my bill as soon as I got it. It changed to paid. Two weeks later Three also took my direct debit (of course they did) so instead of getting a direct debit settled early I paid twice.I started a chat and the guy said he could...

stratoc by • Regular
  • 13236 Views
  • 7 replies
  • 0 likes

allowance

I visited a new country just yesterday and all my deta allowance  and calling credits that I have I'm not able to use 

Christos by • Fledgling
  • 1300 Views
  • 1 replies
  • 0 likes

Feedback

Good afternoon, I would love to leave a review for one of your advisors, her name is Shalon Bardeskar, I hope I spell it correctly, she was a lovely and extremely helpful person to talk to, she was the only one that really helped me since I started t...

Andreea by • Fledgling
  • 1450 Views
  • 2 replies
  • 2 likes

Registration

Is it just me, or is the process of registering, logging in and posting a message unnecessarily difficult?

Judoka by • Fledgling
  • 3190 Views
  • 5 replies
  • 1 likes

Problem Cancelling Add-ons

I have tried to cancel my add-on via the app and even through online live chat however it is still showing up on my account. Live chat I was told it has been cancelled but on my account it states the add-on is on going. I am a little frustrated now s...

Ali by • Fledgling
  • 4385 Views
  • 3 replies
  • 0 likes
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