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Conversations

Phishing telephone call from 3

I was contacted today by a person purporting to be from 3 (my service provider ) on telephone number 020 **** ****. They asked for my email address after stating that I need an updated sim to work on the 5G network. They then sent a request to change...

3user by Fledgling
  • 405 Views
  • 1 replies
  • 0 likes

Somone trying to contact me

Hi someone is trying to contact me with the following numbers I will provide he was asking how much I pay monthly and if I wanted a upgrade. Please get back to me asap and let me know if anything pops up 03333381001 - 01*********

Hayz_don by Fledgling
  • 247 Views
  • 1 replies
  • 0 likes

Unpaid bill

Hello, can you please answer me such a question, for some time I have been receiving messages from a PDCS goods collection company, it is called... as if I have a debt to you, namely from your company I have never received any message or should I rec...

Oksy by Fledgling
  • 237 Views
  • 1 replies
  • 0 likes

Customer services

 Is there a specific number for customer services as I would like to speak with them and not an automated number puncher! Thank you 

Unrecognised Bill

I have two  3 phones which I pay by direct debit and the accounts are up to date. On my last Experian Credit Report an unpaid bill has appeared which I do not recognise and which has impacted my credit score. I am unable to make contact with 3 and th...

Pobby26 by Fledgling
  • 367 Views
  • 2 replies
  • 0 likes

Sim

Hi. I’ve been with three for 4 years now. I recently finished my contract with an iPhone14 and upgraded to the new iPhone16, I realised I preferred my old phone and gifted the 16 to my girlfriend. Can I keep using the same sim card I’ve had for the l...

App broken?

After the recent upgrade to the app it's useless. Trying to make a device plan payment getting constant server errors. It then told me my balance was over £8000 in credit. Just hanging or taking ages to load. Do they even bother to test it? The call ...

Dave-Bag by Fledgling
  • 304 Views
  • 1 replies
  • 0 likes

bill problem

Hi, I am no longer service with Three, but I am still receive a letter said i need pay the bill? 

weiqi by Fledgling
  • 314 Views
  • 2 replies
  • 0 likes

Pay off Device in full

Trying to pay off my device in full and the process goes to my banking app for approval where I approve the payment and it says it succeeded but then three says that the payment could not be made, I tried paying a smaller lump to see if that was the ...

TTUK by Fledgling
  • 292 Views
  • 1 replies
  • 0 likes