Accounts and services - Get support for Three services

Suspicious emails

Tried my best to attempt live chat no one ever available, received an email from three today with an order number to say it had been cancelled, but I have not ordered anything, just want to know if this is done type of scam, anyone else had this befo...

Account

I have been trying to change the account ownership for over a year and every time am getting told on live chat that this is impossible and the minute and to try again in a few weeks. Been told this multiple times over the last year! Then when I ring ...

Cant create account

I've started on a new contract on three but when I try to create an account for the phone number it just says make sure the details you have entered are correctIt's a brand new account how Can the details be wrong?

Three or scam

Hi I received call from a mobile number regarding an upgrade offer. After I questioned him about the mobile number he called me from a number starting with 0333…..he also emailed the offers from promotionthreegmobiles.co.uk@gmail.comis this a fraud o...

Proof of usage

My phone is lost. To get claim , I need to send them proof of usage document from three.A letter showing handset details including IMEI no. , along with the first and last date used with the sim.my phone was iPhone 16 pro

Pay by mobile

Can I use my three sim to pay for mobile services like radio competitions or things like that many thanks

My3 app & website

I’m feeling really annoyed now with three as of last nite i topped up my credit on the three app, put about £10 credit on it ready to buy a data pack this morning to notice three had taken £3.15 of my money already without me buying a datapack for so...

Loyal Customer For Nearly 30 Year and noticed that changes are needed

Loyal Customer For Nearly 30 Year and noticed that changes are needed.When I started with this company ,It was so different and I got so many friends and family converted as could not see past them!!But now I think someone has changed the courses tha...

Paying with my phone

How do I purchase things using my monthly contract

Mobile Data Spain

In Spain for a few weeks and have mobile data switched off, using property WiFi only. However still getting text from 3 saying they are charging me £2 daily?

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