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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Download of unwanted games

Can anyone help me, how can I stop Three automatically downloading games onto my phone, I don't even play them, but Three seems to think I need all these games, it's driving me nuts. Thanx

Set up voicemail

Hi How can i set up my mailbox to listen to a voicemail i have recieved without recording my name or a person greeting?Thanks

Leena13 by Fledgling
  • 136 Views
  • 1 replies
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unable to register / login my3 using new email

my partner is unable to register my3 app after updating the new email with Three agent. but we're still getting this error on app "Those details have already been used to register. Get in touch with us for details" but still we can't login with new e...

Arsh1 by Fledgling
  • 200 Views
  • 3 replies
  • 0 likes

Issues with payment

My contract has now ended but not been able to pay due to financial issues. I want help making a plan to pay but no one is available online to chat to.Can't call due to child issues as have a poorly toddler and want to pay but no other option. Help 

HollyD by Fledgling
  • 298 Views
  • 1 replies
  • 0 likes

Further credit checks on upgrades

Three are awful and I've got my PAC code to leave already, three have gone downhill and backwards in life, while screwing all their customers over especially the loyal already customers especially with the likes of upgrading. Personally I had a phone...

Damon by Fledgling
  • 202 Views
  • 1 replies
  • 0 likes

Best solution Still unable to access three website or My3 app

Hi can anyone of three technical team tell me how much longer this issue with my3 app & website is going to take? Because still unable to access either to topup & keep an eye on my account when needed.  This getting ridiculous & very annoying now. If...

Issue with refund (my3 pay)

way back at the start of the year I was charged for an app through 3pay that was £40 - I requested a refund from Apple which was approved and they stated it had been refunded via the way I paid - Three have been saying since April that they will inve...

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