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I have an unlimited SIM from 3 and I'm going to Gran Canaria next month for 7 days I'm just wondering: How much data can I use while I'm away for the week?Will I get charged?Do I need to buy one of them 7 day EU Go Roam Passes?If I buy the pass how m...
Hi, i bought a deal online using Three and that came through but with a new phone number. I rang Three to move my old number across and the operative told me i had a chance to move to a cheaper deal as i dont need the unlimited data. I agreed, they...
hi three I was debited an extra amount of 36.94 after my monthly agreement debit of 82.91 has been made which is a total of £119 . Pls can I get an explanation for this or a refund thanks
After recent updates, the app now actually lets you select an add-on and pay for it. But still the purchased add-on never appears next to the plan and I never receive any confirmation emails or messages.Now that may well be because I should already ...
Three have reports missed payments for March and April to creditors but I made the payments for each month. I've checked with bank and on my payments on the three app and the payments were made each month.I only nnoticed something was a miss when Cle...
Hi.How do I convert £10 credit to £10 data pack with Three? Thank you.
My pay monthly phone was unfortunately stolen on the evening of the 3rd of March. The next day, I did all the usual things you would do in this scenario. However, it came to light a month later when I came to pay my phone bill, that the thief had pur...
Hi,Sim swapping is on the increase and is used to bypass 2FA via text codes, and not all sites allow other, more secure authentications.Can you tell me what protections 3 have in place to prevent sim swapping/hijacking? After a recent identity theft ...
Hi, I bought a 14 day Go Roam pass when I arrived in the USA, not realising I have a 28 day Go Roam allowance that covers this. Can I cancel and get a refund for the 14 day Go Roam add on? I keep trying the Chat but no ones ever available.
