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Conversations

Three claiming two devices not returned

My partner who suffers from anxiety and registered disabled decided to be brave and go to a Three shop to upgrade to the iphone she wanted. Whilst there she explained she has mental health and this was a big thing for her to do on her own. Whilst the...

When will my phone arrive?

Hi there, on the 24th of September I ordered a new phone and payed for next day delivery and was told it would be delivered on the 26th. It is now the day it was supposed to be delivered and I have not received any tracking info. After an hour of goi...

jamways by Fledgling
  • 1410 Views
  • 5 replies
  • 0 likes

Roaming

I'm trying to purchase an add-on for roaming, my partner has purchased the 7 day roaming pass, but it's only giving me the option to buy the 24 hour pass, does anyone know why this is the case?

Wigless by Fledgling
  • 410 Views
  • 1 replies
  • 0 likes

App/ account log in

I have been trying for over a week now to log into my account. I have tried reinstalling the app and logging via browser but no luck.the only way I could log in was via my husbands O2 device. I opted to upgrade my device but am considering cancelling...

KVosps by Fledgling
  • 662 Views
  • 3 replies
  • 1 likes

Cancelled within 14 days, still received bill

I took out a rolling 30 day contract on 3 for 5G Home Broadband. The router arrived and I established that same day that my flat is just outside of the 5G area despite their coverage map, so I requested the account closed. A returns bag was sent and ...

Hwils8 by Fledgling
  • 658 Views
  • 1 replies
  • 0 likes

Sim only

My plan comes to an end next month. I am happy with my phone could I have a sim only deal

Sue2 by Fledgling
  • 466 Views
  • 1 replies
  • 0 likes

Advice please for an 80 year old

I am pay as you go .will be loosing my land line .so need to use mobile at home through router ,as have very poor signal in our village ,would it pay me to go on a contract  .will calls be cheaper  and is it easy to do 

John81 by Fledgling
  • 395 Views
  • 1 replies
  • 0 likes