Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
this month my 2-year contract will expire and I want you to stop my contract. I have been with your company for 4 years and 3 contracts and I have not had any benefits with your company. I will change my company that knows how to respect customers an...
I am my Mother's guardian and deal with all her affairs. I set her up with a 3 sim 18 months ago and I administer it. When she became unable to use any sort of mobile phone I fixed her up with a mobile router and "landline phone" she could manage so ...
Hi,I see now Three has plans named: LiteValueCompletePlus, many others such as AdvSIM ?( all very confusing )So, what is the difference / can we get e-sim on all ….. ( are some speed capped )?Thanks, Thanks
Twice have been taken bill from my direct debit with in 7days and I can't access the app
Hi,Approximately three weeks ago, I lost my phone and initiated a claim process with my insurance provider. As part of the procedure, I was instructed to obtain a "Proof of Usage" document. I submitted the requisite request to proofs@3mail.com, as di...
Hey guys I’ve lost my pay as you go SIM card but I really need to get back that number is there any way I can do this without the PAC code?
Hi , first of all my experiance with three is not so good. There is no proper way to get in touch with customer serivice directly or whenever you wanted.Now coming to the point I have applied for Phone in december 2022 at first i have recieved a comf...
Hi All! My partner has damaged the screen on her mobile phone, and wants to claim through the insurance which she is paying for full cover on a monthly basis.On speaking with staff at our nearest Three store, they advised she would is not covered bec...
Hoping anyone can help me out! I received a text on Friday night saying that I had used 80% of my data leaving me with 5.886G left. I woke up this morning to another text saying I'd used 100% of my data. On my Three app, it says I've still got 3.6G o...
This month's bill was a lot more than usual, and when I looked at it in detail there seem to be a number of picture messages sent from me to my own number. They seem to be particularly associated with another number, so much so that in some cases the...
