Home

Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

What plan is best

Hello, I am wanting to know what plan would be best for me? I mainly use data for everything but still need to be able to call/text if needed. thanks Megan 

Meagles by • Fledgling
  • 1110 Views
  • 1 replies
  • 0 likes

My cafe Nero code coming up as redeemed

I usually download £1 cafe Nero code from three plus on a Monday and use it at cafe Nero when I go. Today and a couple of previous times the code has come up at the shop as having already been used when in actual fact it hasn’t. So I’m then having to...

Wonder by • Fledgling
  • 1369 Views
  • 1 replies
  • 0 likes

Unknown charges

Last month I got charged 40 £ stating that I have bought coins on tiktok using my three pay ( I don't have tiktok account) this month just received text that I purchased coins form some app worth 40£. I complaint to three last month which was of no u...

Best solution Three trade in

I upgraded to a new phone and was promised a competitive trade in price through the three trade in program. I was offered an additional 200 on top of what they valued at so thought I would take them up in the offer. I sent my old phone back after I h...

Trade in no payment

I recently purchased a Honor magic 7 pro as there was a trade in offer for £360 enhanced trade in, I opted for this, I received the bag and posted it out a couple days later I received confirmation payment would be made within 3-5 working days this w...

Jade1 by • Fledgling
  • 3183 Views
  • 5 replies
  • 1 likes

Data add-ons are not reflected.

I purchased a data add-on for 10GB and actually received the following message via SMS, but it is not reflected and I cannot connect to the internet.Message I received:ーーーーーーーーーーーーーーーHi there,Your 10GB Data Add-On Top-up has gone through.Your new bal...