Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I would appreciate some advice please (if there is anywhere to go). I cannot emphasise how much stress and upset Three has caused me over the last few months, and today, it is clear that their "customer service" is run by those who are arrogant, rud...
REQUEST TO ESCALATE COMPLAINT:YOU HAVE OVERCHARGED ME THIS MONTH, DESPITE MY PREVIOUS COMPLAINT REGARDING ALL THE PREVIOUS COMPLAINTS.YOU TOLD ME ON THE 2ND DECEMBER THAT YOU WOULD BE CREDITING MY ACCOUNT WITH A GOODWILL GESTURE OF £10. YOU HAVE NOT ...
I just received my phone after moving from Tesco. It has given me a new number even after giving my PAC, and i cannot add my monthly plan into my account. they sent me a SIM card which I assume I had to use, but I requested an eSIM. Now I cannot add ...
I had a call from someone claiming to be 3 telling me my contract was expiring next week when I know I renewed in August. He was very insistent, I said I couldn't understand his accent -he said he would call back. When the call ended I checked my con...
What number shows when three calls? I've recently been scammed by someone pretending to be three but when three need to contact me I'm now nervous to deal with them as when they call how do I actually know it's them the calls are coming through as th...
There was two payments taken from my account last night, I need a refund!!!
I’ve been trying to get an early upgrade for a few days now. Everything has gone fine until it comes to having to make a payment of £4.99 to get my new phone delivered. Every time I try to make the payment, it’s declined due to fraud protocol or some...
Hi I traded in my old phone ref 6366911 for £111 please can you put this amount into my bank account instead of using it for my new plan thanks IanDavie
I have a monthly 4 G contract .I've had notification that I am about to exceed my allowance. How can I extend this just for this month pls
I have two numbers registered to one account. However, since the recent app/website changes, I can only see details for one of the numbers. I received a message on the second number to say I was due an upgrade. I ordered the upgrade online, but it ap...
| Subject | Author |
|---|---|
| Subject | Author | Posted |
|---|---|---|
| a week ago | ||
| 4 weeks ago | ||
| 10-12-2025 03:09 PM | ||
| 05-12-2025 04:13 PM | ||
| 19-04-2025 11:35 AM |
