Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I've been trying to upgrade my old device plan (out of commitment) to a sim only plan for the last 2 weeks. CS team tells me there is an issue with the system and kept suggesting to try later. After the 3rd time I raised this with complains team. Com...
I am trying to update my PAYG and keep getting the above message. I wouldn't mind but my month is up and I have had to load the account with 15pounds which is going down at an alarming rate as I cannot accept the package I want....
This is a joke.I got a late mark on my credit file.No late payments in the years i have been with 3.No letters to say its late, nothing. Just a late payment.So angry
I recently moved from the UK to Australia so informed Three I did not want to renew my deal at the end of my contract and wanted to cancel my contract. Since moving, I've been billed twice so I have contacted Live Chat and they are claiming that ther...
Finally three let me merge all my accounts into one. Having been unable to get this solved when the new website was launched, I finally had to deal with this as on of my numbers went out of contract.I used the live chat, asked to solve the issue, and...
I’m attempting to find the last chargeable usage on my account so that my account isn’t cancelled beyond the 180 day window, but the usage listed at https://www.three.co.uk/account/billing-events/unbilled doesn’t appear to go back far enough so I can...
Hello, Three Community,I'm reaching out to share a persistent issue I've faced since canceling my Three Home Broadband 4G Plus plan, hoping for some guidance or resolution from fellow members or official representatives.Initial Sign-Up and Cancellati...
Hello I have a really big problem I was contacted by a three call centre last august about lowering my contract and having a free Apple Watch as a reward. Baring in mind I have autism and adhd so of course I couldn’t say no! so the next 2 days a S23 ...
Not good PR!https://www.thisismoney.co.uk/money/bills/article-13108491/My-call-Threes-bereavement-team-strange-upsetting-CRANE-CASE.html
I have cancelled my contract as i did not receive the phone and sim. I contacted three after that and they assured me that i get my refund for the contract which i then received. They then told me my contract has fully been cancelled and everything s...
