Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
My phone got stolen and Ive got all my stuff back but not my contact number which 07********* and I need a new sim card
Hi allDoes anybody know how the Three fraud team can be contacted directly please?My Dad received an unexpected email yesterday with a PAC code and somebody phoned him (from a random mobile number) saying that today he would suffer an outage today be...
- Phone stolen- Need proof of barring / proof of usage documents to claim on insurance- Three not providing said documents after weeks, over 10 phone calls and live chats and trying the complaints process- Hundreds of customers having same issue, Thr...
Further to my post a couple of hours ago, it has become even worse. My whole credit balance was wiped to zero. It stood at £24 after a manual £5 top up (should be £25 as £1 disappeared for no reason). Then auto top up kicked in twice and my balance c...
On the “old” PAYG. Balance was £20 as of late 24th Dec. In the early hours of today 25th Dec my balance suddenly became £19 with no usage. This coincides with the expiry of my data plan on 24th Dec but NO USAGE as l said and phone connected to home W...
OMG. I am so angry with 3. PLEASE can someone from 3 help me via private message.Essentially I lost my phone, a samsung galaxy ultra s23 that I purchased from Argos, SIM free. About 3 weeks ago I reported the lost phone AND SPECIFICALLY ASKED FOR THE...
I've received an email "confirming my order" but I haven't ordered anything. The address it was sent from is "noreply@mails.three.co.uk"Can anyone confirm this is a genuine three email?Thanks in advance.
Do ajy of yours know why my payment never went through it got declined if said sorry your payment couldn't go through due to fraudulent screening when I rang my bank they said it was nothing to do with them they checked everything and then 3 just sai...
If no one contact mes today regarding these complaints I’ll be cancelling the sim and paying crap all to you, your company is a joke
I’ve tried contacting you 8 times and everytime you cut me off before I even tell you the issue, you’ve take. £30 from my direct debit without contacting me, I didn’t have the money meaning you’ve put me in overdraft now, I wanted to pay it next week...
