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Conversations

Three upgraded me, and removed my service??

I am so upset because I am now 3 days without service. I cant text or use my data. Imagine in August I have asked Three to upgrade my contract to a sim only plan which they did via chat. Then the team made the mistake of cancelling my contract. I the...

Sim only contract

Hi I’m alittle confused My sim only contract ends on the 29th September 2024 however the app tells me the contract expires on 2nd october 2024 at midnight and it also states the minimum term is 29th of September 2024. what does this mean? will it be ...

Kaurh1 by Fledgling
  • 108 Views
  • 1 replies
  • 0 likes

Blank screen on three app when logging in

when i try to log into the three app my screen goes blank, and when i try to log into the website you get the three blue circles to show it’s loading but nothings happening. I’ve read that alot of iphone users have struggled with this in the past wee...

JamieG91 by Fledgling
  • 450 Views
  • 4 replies
  • 0 likes

Cancelling mobile broadband

Has anyone else had issues trying to cancel? It feels like every time I get to the point where cancellation is about to be approved with an agent, I get cut off. I’ve tried at least five times. I’ve now sent a complaint on their portal and I’ve cance...

Three website

Can any1 tell me if iD.three.ie is another link for three website i’ve just come across, wanted know if true page of three website & not scam page someone has set up.

Roaming

I'm trying to purchase an add-on for roaming, my partner has purchased the 7 day roaming pass, but it's only giving me the option to buy the 24 hour pass, does anyone know why this is the case?

Wigless by Fledgling
  • 92 Views
  • 1 replies
  • 0 likes

Cancelled within 14 days, still received bill

I took out a rolling 30 day contract on 3 for 5G Home Broadband. The router arrived and I established that same day that my flat is just outside of the 5G area despite their coverage map, so I requested the account closed. A returns bag was sent and ...

Hwils8 by Fledgling
  • 127 Views
  • 1 replies
  • 0 likes

Sim only

My plan comes to an end next month. I am happy with my phone could I have a sim only deal

Sue2 by Fledgling
  • 101 Views
  • 1 replies
  • 0 likes