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Best solution Contract Ending Don't want to continue

Hello, I have a contract that is ending on 25th may 2025 and I would like to end this contact instead of auto-renewing it. Also, i want to keep my Both Number.Please let me know the process or you need any other information.

P14 by Fledgling
  • 1491 Views
  • 2 replies
  • 0 likes

credit check failed?!

recently i phoned three to upgrade my phone after around 2 hours on the phone we finally came to a decision and was told my new phone would be with me on monday, until they ran a credit check on me! 2 years ago when i personally upgraded my phone whe...

caity by Fledgling
  • 2253 Views
  • 5 replies
  • 2 likes

No return label

Seems im not alone with this oneCancelled my plan, and was told a return label would be sent to meNothing has arrived yetHave called customer service to follow up. NothingNow I have the £105 late fee applied to my accountCan someone help me sort this...

Incorrect SMS saying 100% of data has been used

There are multiple threads here about incorrect notification of data use, many saying the problem has been fixed.I have a monthly contract, with 8GB data. This month I have been in the UK. As I was coming to the end of my billing cycle with 5+GB left...

DrTony by Fledgling
  • 1261 Views
  • 1 replies
  • 1 likes

Best solution Go Roam on a lite plan

I am going to France next week and I have a lite plan, it says go roam is excluded, do I need to buy a pass in advance or will it just charge me £2 a day when I get there?

bethx28 by Fledgling
  • 1205 Views
  • 2 replies
  • 0 likes

180 day plan

I’ve received an email from three saying it’s been 180 days since you last used your plan ?to keep the plan running make a call or use some data .I have made calls in the last 180 days ? Why did I receive this ?can anybody advise me 

Paul5 by Fledgling
  • 1022 Views
  • 2 replies
  • 0 likes

Monthly Data Expired in One day?

Hi, I shifted over from Vodafone to Three today, and I had opted for a 12 month contract with Three, which included 40GB a month. This entirety of 40 GB is expiring in less than 24 hours of me shifting over to Three. What’s going on? 

dilrus by Fledgling
  • 680 Views
  • 1 replies
  • 0 likes

Tara Arnold

Up until 2 months ago I was using the three-pay allowance fine it was brilliant it really helped me out the second half of the month and then it just stopped three have checked everything up to my spend cap we have exhausted all options can't think o...