Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Hi all. I'm unable to send text to Australian numbers, I've tried a few different numbers in Australia known to be in service but no joy. I've turned phone on and off etc, checked sim settings etc and all ok. Can send sms to UK numbers ok. I checke...
I've been trying to upgrade my old device plan (out of commitment) to a sim only plan for the last 2 weeks. CS team tells me there is an issue with the system and kept suggesting to try later. After the 3rd time I raised this with complains team. Com...
My Plan 24 month plan price suddenly doubled. I have repeatedly called customer service for 3 months now. Their response is that it has always been that price. They provided me the proofs@3mail.co.uk to send proof of my contract, but the email addre...
I recently moved from the UK to Australia so informed Three I did not want to renew my deal at the end of my contract and wanted to cancel my contract. Since moving, I've been billed twice so I have contacted Live Chat and they are claiming that ther...
Finally three let me merge all my accounts into one. Having been unable to get this solved when the new website was launched, I finally had to deal with this as on of my numbers went out of contract.I used the live chat, asked to solve the issue, and...
I require my initial contract with Three in 2019, where can I obtain this?I know the date I signed if needed.
Three mobile contact customer for well over a decade. The whole time I've had the content filter turned off. Recently got three 5G home broadband 2 months ago. The content filter is turned off for that also. This evening I'm being redirected, when co...
God awful service, tried via CHAT to upgrade the phones we have, halfway through the chat it goes blank ,can't type anything, then the chat screen goes off.Tried calling and talking to a real person, wherever they are based, like talking to a brick w...
I want to move my daughter across to three. I’m already a three customer and have been for a long time. I was just going to do a SIM only pay monthly deal for her as she already has a device and I’ve requested her PAC code. I’ve gone online to do it ...
I have one of the older sim only contracts with the worldwide roaming included and i've been on a rolling monthly contract since the fixed term ended last year.According to Martin Lewis and other conversations on here, I should be able to keep my old...
