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Conversations

Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3870 Views
  • 0 replies
  • 9 likes

Keeping existing terms when contract ends

My 24 month sim-only deal ends soon. I know I can just let it become a rolling 30 day agreement, however if I do that, will any of the existing conditions end?I'm most interested in the fact that I currently have an Advanced plan with the free intern...

PAL62V by Fledgling
  • 1786 Views
  • 5 replies
  • 0 likes

End contract notice and PAC

Have contract 3 mobile .it runs out Jan 2032 . Dont have date of exact end of contract as 3 does NOT make it clear.  First upgrade date is 28 December.  Presumably the 21st December bill is last as 3 mobile bill is paid ahead. Billed 21st month. So p...

Nsims by Fledgling
  • 1365 Views
  • 3 replies
  • 0 likes

Why can’t 3 get it right

I’ve been with Three for several years. I updated to a new plan based on an offer £14/month with 6 months half price. I received several letters each with the wrong plan details. Spent a long time with CS correcting it. First bill has arrived and gue...

Social tariff

Hello,]Is anyone know if Three offers ‘social tariff’ plans for low income and benefits customers?

scorrrp by Fledgling
  • 2400 Views
  • 2 replies
  • 0 likes

Cancel contract

Hi . I have two numbers with three . The number I want to cancel has not been used for a couple of years and want to save money and cancel it but I do not have the sim, do not have a password or login details or paperwork for customer services to can...

Cc by Fledgling
  • 1476 Views
  • 1 replies
  • 0 likes

eSIM for US iPhone (update

I visit the US regularly and plan on purchasing a iPhone 14 Pro while there. As most know the US model doesnt accept physical SIMs.Are Three able to provide eSIMs yet? If so, can I get an eSIM and keep my current pre-BREXIT plan?

richmoo by Fledgling
  • 1360 Views
  • 3 replies
  • 0 likes