Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I have purchased 2 sims of three before 2 months. I requested customer service to not change my current number. But its changed already. I have my lebara card and the my current number is 07*********. But when I insert three sim, number automatically...
HI I AM WITHIN 30 DAY COOLING OFF PERIOD, BUT I HAVE CALLED THEM EVERY DAY THIS WEEK AND THEY SAY SYSTEM OUTAGE, HOW CAN I CANCEL THE CONTRACT??? I HAVE CALL RECORDINGS FOR ALL OF THEM JUST TO PROVE IT IF NEEDED
I got put through to 'Tier 2' technical support on chat. Apparently they are aware of the My3 login issue and are working on a fix.In the absence of an official Three voice giving useful answers in this forum, here is what I was told on chat:We have...
I've been having the same issue for a week. I can't login from any point of access I have, different browsers, devices, apps, or IP addresses. I'm going round in circles with customer support and need to get into my account to change my payment detai...
I'm a new customer, as of last week.Any time I try to log in to view my account, I get this:"Something went wrong. We can’t load part or all of the information right now, please try again or contact helpdesk" I've tried logging in from:Chrome on MacC...
I have tried to set a set cap on my three pay as you go app, but can't seem to find the set spend cap option.I have read over the steps again on the three website and searched numerous times, but I couldn't find the 'bills tab' and 'set spend cap' op...
I am so confused and frustrated with Three. I 100% regret purchasing a contract in this network.I got an SMS that my data had been exhausted. The next day, i checked my Three App and it shows that I have 15%, left, which is about 10GB. However later ...
I used to be able to text INFO and my DOB to 85075 and receive details about how much I would need to pay to leave my contract. On May 19th, I tried it again and received an automated text saying "Sorry, due to a system issue, we're unable to process...
hi i want to register it won’t let me
Has anyone else had a similar problem porting their phone number with Three? I recently joined Three on a pay-monthly plan. At the same time, I applied to transfer my old number. The transfer should have been completed by the end of the next workin...
