Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I made the payment of the amount due of £50.30 on 1/04 and today the same duplicate amount was debited again you can reverse
Hi, I am on the old PAYG plan and have just seen that the "New PAYG" has packs which are cheaper than the add- ons I currently use. Is there a way to switch plans, as the guy on the chat says I can only keep my number if I switch to a contract, which...
I’ve received a message from three to say I have been charged £60.44 for internet charges I’m pay as you go?
I found that my SIM was missing today. It caused me a LOT of panic because it’s the number associated with so many of my accounts including banking and vital for most of my 2-factor verification. Anyhow, obviously I’ve been unable to log into my acco...
I registered a new sim last night and created my account and now I can't login. I've reset my password multiple times and I know I am using the correct details, but I get an error saying Oops those details aren't right (or something). I can't get sup...
Hi,I just got my new 3 SIM, I don't have any plan on it right now and its PAYG. I'm wondering if I am able to access the underground wifi now that I created a three account. Can someone confirm this? Thank you.
Hello,The phone that i use for backup seems to have it's phone number deactivated (and possibly deleted?) I'm unable to ring the number anymore. This device was used for 2 factor authentication to get into some accounts. I've read you need to top up ...
Hi everyone! I want to remove my Three number from the payment method, but it won't let me. It says: "There is an active subscription on this account that requires at least one payment on file". I just don't know which subscription and where I can se...
how come i have two phones.both on three (both my children’s, one is a two month old sim and one is a well a few years old sim)if i top up £10 on the new one, i can get 10gb of data and unlimited calls and txt and on the other older one, i can only...
About 4 years ago, I had a different three PAYG sim card, and used it for 2FA.Unfortunately, I forgot to use it regularly, and it was deactivated after a year or so. I asked customer service at the time if it could be recovered, and they said no, it ...
