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Conversations

Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3552 Views
  • 0 replies
  • 9 likes

Problem cancelling add on

I am having the problem in cancelling add on which is charging 20 pounds a day and would continue charging 20 pound every day for 14 days in my understanding . I want to cancel it but I am unable to do that through app. It’s too frustrating

Best solution How to buy Data Pack for Existing PAYGO Account?

I have a PAYGO account from 2018 so I guess that is the old PAYGO.  I want to buy the Data Pack and I can't figure out how. Even when I am logged onto the website, this page shows up https://www.three.co.uk/payg-data-packs?intid=yxtsrch-support-data-...

username by Fledgling
  • 2479 Views
  • 4 replies
  • 0 likes

Help

Hi I am trying to make international calls to Saudi Arabia. Is there any package for international calls to register in?

Lost my SIM card whilst cleaning device

Took my SIM card out to clean ,  because I was getting a NO SIM CARD INSTALLED message, and I’ve somehow lost the SIMim only on PAYG but I don’t want to change numbers, can I get any help? I have a spare PAYG sim that hasn’t been used

Rpascott by Fledgling
  • 915 Views
  • 1 replies
  • 0 likes

SIM card replacement

I have lost my Sim card abroad and asked for replacement 3 times and did not get it, every time I do online chat they say that the send it to me but i don't receive it.Last time when i had chat with coustomer service they said that they will send me ...

zenaali by Fledgling
  • 1752 Views
  • 1 replies
  • 0 likes

change username

had message when joining community it auto set my username as phone number so need to reset to username but can't find setting to do this?

robin101 by Fledgling
  • 1194 Views
  • 2 replies
  • 0 likes

Best solution PAYG price increase

Is anyone else a PAYG customer?Tariffs have taken a second high rise this year, its absolutely shocking.Are they trying to stop PAYG as an offering????

jane0409 by Fledgling
  • 1610 Views
  • 4 replies
  • 0 likes