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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3666 Views
  • 0 replies
  • 9 likes

Allowance refresh daye

Hello, is there a way that I can work out when my allowance resets? I am currently in Spain and cannot connect to three to register for my3.the Direct Debit leaves my account on the 7th of the month if this helps. thank you 

Roaming

I have come to Australia from the UK and I can't find out if my plan is a advanced plan ,allowing me to use my allowance here 

Hope by Fledgling
  • 507 Views
  • 1 replies
  • 0 likes

Activating Sim card

Hi I’m trying to activate my account and I’m having issues trying to do it  also need help trying to transfer my my old number to my tree SIM card 

Data Plan Query

Hi,I was looking at the New Pay As You Go leaflet and I saw that there was a £10 plan with 6GB of data that had a duration of 24 months. However when I log in to my account that plan is not available to purchase. Has it been removed? Thanks.

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17-pdr by Regular
  • 814 Views
  • 2 replies
  • 0 likes

Payment

Hi everyone! I want to remove my Three number from the payment method, but it won't let me. It says: "There is an active subscription on this account that requires at least one payment on file". I just don't know which subscription and where I can se...

Keeping existing terms when contract ends

My 24 month sim-only deal ends soon. I know I can just let it become a rolling 30 day agreement, however if I do that, will any of the existing conditions end?I'm most interested in the fact that I currently have an Advanced plan with the free intern...

PAL62V by Fledgling
  • 1492 Views
  • 5 replies
  • 0 likes
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