Not sure if my order is coming or not
any insight would be helpful, thank you
- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
Account and services
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Three Community
- Account and services
Options
- Mark all as New
- Mark all as Read
- Float this Board for Current User
- Subscribe
- Bookmark
- Subscribe to RSS Feed
- Show all posts in a topic
- Linear Format
- Sort by Topic Start Date
Conversations
Cancel adds
I want to cancel my adds on
Cancel contract
Good afternoon, I leaving the country. I would like to cancel my contract(07*********) and I would like to save my phone number. Maybe you can give me some advice how is better to do?
Billing
Keep sending me bills for a phone I’ve never had WHY
cancelled old three account but getting bills saying i owe money
I cancelled an old 3 account (i got a new one through a deal at work) and have paid all money that i owed to them at the time. they assured me it was cancelled and i didn't need to do anything. a little while later i get letters saying i owe money fo...
How do i convert credit to data allowance. I can see the credit in my account but dont know where or
I can see my credit but I cannot see an option to convert it to data allowance. Can anybody point me in the right direction
Fraud Screening Issue
Trying to upgrade since 24/07/24 both via the App and Live Chat.I cannot do this in store as I do not have valid photo ID, so that’s why I’m trying to upgrade via the App.I have been with 3 for absolute ages.Everything has gone through all apart from...
Upgrade done no device recieved
Hi,Did an upgrade on 29/06 and all went through. For whatever reason device was not sent although I have all documents (contract etc) I have been trying to chase costumer service but they say - wait, it's all in processOn 26/07 Direct Debit payment f...
Best solution Contract ran out
Contract ran out so if I change to SIM only do I keep the same number please?
How do I get in touch?
Being 'technologicaly challenged' I prefer to speak to a person to resolve problems. However, for many weeks now I have phoned various numbers, but was unable to get past the un-helpful automated system. My account has now been passed to debt colle...
New Solutions
| Subject | Author |
|---|---|
Unanswered Topics
| Subject | Author | Posted |
|---|---|---|
| yesterday | ||
| 2 weeks ago | ||
| a month ago | ||
| 10-12-2025 03:09 PM | ||
| 05-12-2025 04:13 PM |
Labels
-
Accessibility
126 -
Add-ons
223 -
Anything else
683 -
Billing
587 -
Fraud
184 -
Insurance
28 -
iOS
1 -
My plan
666 -
My3 App
329 -
New Pay As You Go
88 -
Offers and promotions
143 -
Parental controls
31 -
Pay As You Go
268 -
Three Pay
81 -
Three+
112
