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deposit won't be returned to me

this is a long one and i hope it makes sense, today ive spent the best part of 4hours on the phone to customer services. i done this due to a deposit of £350 which was owed to me once 6 payments have been made......now comes the part that three do no...

brooker by • Fledgling
  • 1429 Views
  • 3 replies
  • 0 likes

Sim card

Hi all,I am a seafaree and I am using 3pay as you go to access the internet from different countries. Usually when I insert a simcard, I can receive a message from 3 with the number  but when I inserted my new sim, I did not receive any. Now, I only ...

How do I make a complaint to 3

I have been with 3 network for 11 years. Last December I decided to upgrade my fone and contract. In the 3 store they offer me a new fone and free tablet, not what I wanted but he said it's all we can offer you. Told it would be £32 a month, but it t...

Terrie by • Fledgling
  • 5701 Views
  • 3 replies
  • 1 likes

Change of details on my contract.

So I have recently bought a new contract and my name on the contract is wrong because apparently the guy selling it to me is probably stupid for not having the ability to read out my name from my ID document or have the audacity to to ask me.      I ...

Cancelling mobile broadband contract

So after months of issues with my connection, I have had no choice but to find an alternative provider. However cancelling my mobile broadband contract seems to be the most difficult thing to actually get sorted. Apparently there is a specialised tea...

Loyal customers of Three for 10 years and now this!!!

We have been Three clients for over 10 years. We renewed our rolling 24 contract last September after receiving an email from you. We renewed and were assured  all conditions would remain the same and in particular,  that we still qualified to keep G...

Ginger by • Fledgling
  • 1286 Views
  • 2 replies
  • 0 likes

Cancel my add-on please

I would like to cancel my add-on. I can see in the app it says if it's less than 48 hours before my allowance refreshes I need to call you to cancel my add-on. I am trying to call but there is no option for this

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