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App upgrade

Have 4 accounts all registered to same email address.. since app upgrade can only log into 1..  need access to other accounts to check data usage as messages received running low but no idea which account

WGipad by • Fledgling
  • 1676 Views
  • 3 replies
  • 0 likes

Can't register for 3 app

I can't register for the app and am going abroad tomorrow so important I can add data to my account. I have tried calling but seems impossible to speak to a human.

KarenP by • Fledgling
  • 1173 Views
  • 1 replies
  • 1 likes

Why oh why oh why are you so useless?

Why oh why oh why are you so useless?The app was fine - you've "upgraded" it and made it completely inaccessible and 10000000 worse than it was.Completely impossible to log in or re-register - three (no pun intended) customers lost as soon as we can ...

Upgrade Credit Checks

So I have been with Three around 8-9 years, always had a handset and the Unlimited plan.I went to upgrade today and then failed the credit check. Seems odd with the length of time I have been with Three.seems to be a lot of users in the same predicam...

DMNLJ by • Fledgling
  • 10521 Views
  • 14 replies
  • 3 likes

International collect calls

Hi.  I am trying to call a US number that will accept collect calls i.e. will take the cost of the call. This typically means  dialling through an international operator.  Unfortunately I can't find this operator service with 3.  My subscription allo...

YidiSol by • Fledgling
  • 3110 Views
  • 4 replies
  • 0 likes

Dreadful app update !!!

I have 5 numbers all controlled from one email via the 3 app….. suddenly I can’t access them as 3 have upgraded the app…. I now have to rerehsiter but can’t use one email account for them all and now have to have a seperate email for each number…. Ho...

Mbmb by • Fledgling
  • 2317 Views
  • 5 replies
  • 5 likes

Customer complaints fiasco

After more than 6 weeks of nothing but issue after issue with three I want out..customer services have raised complaint after complaint but they don't resolve them, all I hear from them are excuses and lies. I want to email the senior customer compla...

Imei not blocked after 12 days

I had my phone stolen and received a police crime number on 28 July. I called three and asked for the phone to be blocked and blacklisted as this was needed for my insurance.was told this would happen within 72 hours and I would receive a letter/ ema...

Katwat23 by • Fledgling
  • 1377 Views
  • 2 replies
  • 0 likes