Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Cannot re register my account

Unable to re register my 3 app as it won’t accept my email address as it’s different that the initial one used and I no longer have access to that. Live chat doesn’t work and am overseas with no roaming and no customer support from 3 路‍

Msquibb by Fledgling
  • 2658 Views
  • 4 replies
  • 0 likes

Roaming stopped working

I am currently abroad in the USA. My roaming has just stopped working.I have increased my spending limit to £50 to allow for the daily £5 charge. But after 6 days, my roaming has stopped, with my extra charges being £30 as expected.I am getting a mes...

Getting Texts for Payment AGAIN?

Ordered a 4G Plus Hub in March and received 3 x Hubs and sims? rang Three to let them know and said i'd use one of them, ok we will send a jiffy bag to return the remaining 2 + sims, tried the router which was dreadful 1.6 mbs.Returned all of the Hub...

Garygsax by Fledgling
  • 788 Views
  • 1 replies
  • 0 likes

Three Mobile Network promotion team?

I have recently received calls for a very attractive promotion from this number 02** *** **** ( claiming to be the promotion team) and would like to check if it is a scam or genuine number please? Offer is for a new phone and renewal of my contract f...

Stouline by Regular
  • 16321 Views
  • 20 replies
  • 1 likes

PPTP VPN Connection Being Blocked

Hi,Am I the only that has an issue with Three blocking access to their personal (or business) VPN?  I think it's high time that all mobile providers provide access to the whole internet without reasonable restrictions!  Please can you unblock my conn...

Best solution A second sim on the same plan

Hi there,  I'm currently on an unlimited plan with my phone, however I've recently gotten a laptop that has a 4G SIM card slot for data use. I've tested my SIM card in this and it works fantastically, however it's rendered a bit pointless as I have t...

Best solution MY puk code

I was locked and blocked on my sim now I need my puk code which I do not know

Zaheer by Fledgling
  • 11826 Views
  • 9 replies
  • 0 likes