Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
On 26th Jan 2024 I upgraded my handset. I was told it was due to be delivered on the 5.02.24. I have not received the handset. I have been in contact daily via online chat and keep getting told to wait and DPD will deliver. I was then told that the l...
I joined Three many years ago because I travelled in Spain and the US. The contract I had then included calls and texts made and received in Spain and the US. I have been travelling in the US more frequently in the last 3 years and noticed that some ...
Hello, How can i convert my three SIM to eSIM
Hi, I'm one of your customer. My contract is run out, and I need to stop my direct debit.Please stop my direct debit as soon as possible. Regards.
I can login to the My3 App but can't top up my PAYG. I can see existing allowances but get message "You are not authorized to change the services. Only the account owner is allowed to perform changes.'Anyone had this issue and got it fixed.Online cha...
Hello AllI've been emailed today about renewing my contract - with one of the offers being a 24month contact. However, i wanted to add on the smartwatch pairing plan, as when i checked the pricing guides it appears that its free for 24 month contract...
Hi I have a question to ask. I ordered a 3 pay as you go SIM online. I used that sim for a few weeks and now I decided that I didn't want that number anymore and rang 3 customer service and they have cancelled that pay as you go number and it is no l...
I have an amazing deal on 3 business of £3pm unlimited data and it expires soon. I had a letter from 3 telling me I could change my plan or cancel when it expires.They made it sound like the current deal will just stop at the end - is that right? or ...
I’m Pay As You Go… £15 a month - convert to a Data pack… simple.I used to call 333, do the usual button pressing, add £15, convert it into a data pack. simple… The original App from about a year ago, never worked, so Auto renew was never an option fo...
I have a new PAYG account and would like to check the following with the community please. Apologies if this is already answered - I did search but couldn’t find. is auto top-up required if I have an auto-renew data pack? For example, I have my debit...
| Subject | Author |
|---|---|
| Subject | Author | Posted |
|---|---|---|
| 2 weeks ago | ||
| a month ago | ||
| 10-12-2025 03:09 PM | ||
| 05-12-2025 04:13 PM | ||
| 19-04-2025 11:35 AM |
