Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I am a new customer to Thee, my number was set to port from EE. This has gone seriously wrong and the web chat has failed to resolve. multiple phone calls and 7+ web chats and they just don't get the problem. I have been left with both numbers but un...
Hi @ThreeUKSupport . Almost 2 weeks now with Three and still cant login to my account. All your call centre staff could tell me was "try again in a few days time". Many more than a few days has now passed and still no joy. Can you help? I just get th...
Hi, I used a pac code from EE to transfer my phone number to a new 3 contact. The number deactivated on EE a week ago but hasn't switched over to my new SIM. I have spoken to 3 customer services twice now - before the weekend and after and each time ...
HiWhenever I try to log in on the Three Website or the App. I receive the following error: Something went wrongWe can’t load part or all of the information right now, please try again or contact helpdesk.Try again | Back to homeerrorUid: 522b42a4-076...
Hi folks,Like many of you - I also can't log in (after successfully registering) as a new customer, either on my phone or desktop browser.The error message is: "Something went wrongWe can’t load part or all of the information right now, please try ag...
I've been having the same issue for a week. I can't login from any point of access I have, different browsers, devices, apps, or IP addresses. I'm going round in circles with customer support and need to get into my account to change my payment detai...
I'm a new customer, as of last week.Any time I try to log in to view my account, I get this:"Something went wrong. We can’t load part or all of the information right now, please try again or contact helpdesk" I've tried logging in from:Chrome on MacC...
Anyone having problems receiving the e-sign email when upgrading.I have tried to upgrade 5 times, yes 5 times!!! over chat and on the phone everything goes through fine, they say the e-sign can take 72hours to come through but still nothing.I have sp...
I can't turn off my adult filter because the local 3 store won't accept my ID and I don't own or want a credit card.Why isn't there just a button for it? Like, y'know, every other broadband provider?I completed the credit-check to GET the broadband, ...
I cannot sign into my3 to manage my account using either PC, Phone (web page) or with the app. The following message keeps appearing "We can’t load part or all of the information right now, please try again or contact helpdesk". I've tried phone call...
