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Conversations

Best solution Three+ presale tickets

Hey,I am registered with the Three+ app but am looking to get presale tickets for a show in Dublin Ireland, will I still be eligible for Three+ presale tickets in Ireland if I live in the UK, the show appears in the UK Ticketmaster so am assuming yes...

rowls73 by Fledgling
  • 2082 Views
  • 1 replies
  • 0 likes

Bill wrong

When upgraded I agreed to a contract and received a letter too the contract is £12.00 line rental and £5.00 for smartwatch pairing so total is £17.00 but they have charged me £27.01 I have sent them proof of my letter and screenshots of what I agreed...

kul by Regular
  • 4251 Views
  • 7 replies
  • 0 likes

Incorrect bill and 3 breaking phone contact

I've been with 3 over 16 years and never received as bad service as I currently have been having. instead of up grading my account in March which is £58 I took out sim only £20 a month well since March I'm still being billed £58 for old contract I ha...

Cairnsy by Fledgling
  • 1821 Views
  • 3 replies
  • 0 likes

Best solution Can't log in to Three+ any more

I used to be on Three PAYG and switched to Three Pay Monthly while keeping my phone number. While I was on PAYG I could log in to Three+ and could also log in a short while after the switch to Pay Monthly, but now it won't let me. In the Three+ app, ...

SGN by Regular
  • 3020 Views
  • 6 replies
  • 0 likes

Best solution Incorrect GoRoam fair usage texts?

Hi. I have a Pay Monthly plan which includes GoRoam Europe at £2/day. I travelled to France in June and received texts saying that I had used 80% of the 12GB fair usage allowance. When I looked at June’s bill I had only used a total of 3.7GB roaming ...

Softmint by Fledgling
  • 5871 Views
  • 11 replies
  • 4 likes

Didn’t pass credit check to upgrade

My pay monthly contract is about to expire and I didn’t pass a credit check to upgrade when im coming up to the end of a 3 year contract so what happens to my phone number and what should I do about renewing 

antpanky by Fledgling
  • 5699 Views
  • 5 replies
  • 0 likes

Device upgrade

Hi, I'm due to upgrade on 13th July. Can you tell me if you get credit checked for an upgrade. I've been with Three since 2017. If I fail the credit check, is there a way to appeal the decision? Thanks   

Dale2011 by Fledgling
  • 2316 Views
  • 3 replies
  • 0 likes