Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hi everyone, We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime. Please refrain from creating multiple n...
Cant edit basket for upgrades.I am trying to upgrade my plan and having an issue.I can add the plan I want to the basket but when I select 'edit add-ons' the page fails, all I get is footer information (contact us, FAQs etc..)and I can't edit anythin...
I had my phone stolen earlier this month and have noticed someone using ThreePay to charge things to my phone bill. I have an extra 150 GBP on my bill for this month. I absolutely cannot afford to pay this. I contacted customer service to have my ori...
I spent 5 hours, spoke to 8 different people from the support chat. I was told it was an app issue - it wasn't. I was told it was an account issue - it wasn't. I was told I then needed to buy a Pairing Plan, from where, the very place that was giving...
Hi . How do I change auto renewal date and can I switch to a different plan ie from 60 GB £10 payg to £20 pay g
Hello! I took out a new contract with a new handset on three, whilst also having an existing sim only contract. I had to transfer my number to another network in order to keep my “old” three number which took a few days but was successful. Since doin...
I have tried to contact someone for the last 2 hours via the app, the Chat and by Phone call and each of these were completely useless.It is a sign of corporate greed that Three can not provide human customer service agents to assist their customers....
My family have been with Three for years. I recently tried to upgrade my phone to the iPhone 16 with a new sim deal, and the order went through. However on the day of delivery I got a phone call from a number I did not know claiming to be Three. I...
I've received a 90 percent of my credit limit from 3 I have unlimited texts calls and data when I've only used like 10 gb of data why are they sending me this could this be a glitch I spoke to a member from the live chat and went into the shop they t...
How do I find the in app messages sent to me from the Three team> I have had multiple emails saying i should log in the see these messages but can not find any sign of where to find these messages
| Subject | Author |
|---|---|
| Subject | Author | Posted |
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| Wednesday | ||
| a week ago | ||
| 2 weeks ago | ||
| 3 weeks ago | ||
| 19-04-2025 11:35 AM |
