Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I am trying to reregister my account. I've tried this via the app and on a browser. When I try to do, I am eventually asked for my phone number, which I input correctly. I am then faced with the error message: "This number doesn't match our records. ...
On Tuesday 13 February 2024 I contacted Three Customer Service both by phone and chat. I explained that I was not able to view my bills when I log on to the App or on the website. A very simple request, one would think.After around 50 minutes talki...
hi im new in three i buy 10£ 60gb pack monthly but when i log in three app’s always showing account was closed but I talk in coustomer service they told me your account was active but I can’t see my use’s anything please help
I have tried many hours with support on the phone and by chat to sort an issue I have. I have a number of phones contracts in my name. Before I could manage them all with one email account. System changed and each account needed their own email. ...
Upgraded on 6/2/24 but order just shows as pending, upon contacting support they said I should have an esign but I have not received even after changing email address for account, I got the first two emails but not the esign one, support keeps tellin...
So I have used Three's 5G broadband for a couple of years now, and it's capability has been patchy at best, and I've been looking at alternate providers as frankly the poor service is enough to drive me up the wall (service here being the connectivit...
I can login to the My3 App but can't top up my PAYG. I can see existing allowances but get message "You are not authorized to change the services. Only the account owner is allowed to perform changes.'Anyone had this issue and got it fixed.Online cha...
I’m Pay As You Go… £15 a month - convert to a Data pack… simple.I used to call 333, do the usual button pressing, add £15, convert it into a data pack. simple… The original App from about a year ago, never worked, so Auto renew was never an option fo...
I didn't chose to upgrade this year, due to the utter stupid upgrade prices so instead opted for a new contract, still on 3. (Was half the price of the upgrade I was offered)Now I want to add the new number to the my3 app, BUT that's where the issue ...
I’ve been trying To login to my Three app for about three days straight I’ve had no help from the website. My information is correct. I’ve used two different emails And attempted to change My password multiple times, I’m not getting help and I go on ...
