Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Charged 25 payments for a 24 month contract

I was on a 24 month contract with three which ended on 1 August 2024. On the final day, I requested a PAC code to keep my number and I inputted this with my new sim with a new provider. I received confirmation texts from three that my account was suc...

User31 by Fledgling
  • 1801 Views
  • 3 replies
  • 0 likes

Transfer number Three to Three

Hi,My husband has a Three contract and my number was on as a sim only contract as a family and friends extra. This month i took out a new pay monthly contract with Three and want to move my number, that ive had forever without issue, over. I have spo...

N2010 by Fledgling
  • 2673 Views
  • 2 replies
  • 0 likes

Order cancelled 23.45 night before delivery

I ordered a iPhone 15 pro max on 24/08/24 as my contract is ending I went through all the motions ( security credit check etc ) all had gone through and I was told that DPD would deliver new phone on 28/08/24 . I go to check my emails this morning an...

Bex1981 by Fledgling
  • 3255 Views
  • 6 replies
  • 0 likes

Top up

Top up  by voucher 30£ wend  try to add on  it  saying have  to do 5£ add on ??? 30£ is only  credited and  I need  the the add on for  my work , is anyone else having  the same  issue... ty to do the live  chat  my response  back  was  my question  ...

Nina by Fledgling
  • 738 Views
  • 1 replies
  • 0 likes

Contract ending

My contract ended on 22nd of August, as yet I have not received the promised letter or email from you to show me my options for new contract?

Vinny66 by Fledgling
  • 704 Views
  • 1 replies
  • 0 likes