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can i merge 3 and 14 day go roam?

Hello, i'm travelling to Poland from the UK  soonwe are driving through France,Belgium, Netherlands,Germany and Poland.The total trip is 17days I have a pay monthly sim that was purchased before the introduction of  inclusive go roam days.(i'm not lo...

Best solution Mick

HiDoes the daily £2 roaming charge apply for using UK Three SIMO phone in the Republic of Ireland?Can't find a definitive answer anywhere.Thank you  

SCR by Fledgling
  • 1012 Views
  • 2 replies
  • 0 likes

How to cancel second plan

Hi, I have 2 plans, relating to 2 different phones. 1 is sim.only. I pay for both plans by direct debit. I now want to cancel the sim only plan. How do I go about this? Is there a number I can call to speak to someone.  Thanks 

JJ17 by Fledgling
  • 1240 Views
  • 2 replies
  • 0 likes

Out of allowed costs

I’m having extra out of allowance costs but I have no idea what it’s for because I haven’t called anyone abroad or texted anyone abroad and I’m not sure what it could be

Jakub by Fledgling
  • 1431 Views
  • 2 replies
  • 0 likes

Best solution Complimentary Motorola Moto G04

I received a text message from Three offering the following: "As a valued customer, we want to ensure you stay connected once our 3G network shuts down in your area from September 2024. You can request a complimentary Motorola Moto G04 by completing ...

aidyraff by Fledgling
  • 7581 Views
  • 12 replies
  • 0 likes

Account query

I have two accounts in my name, one for myself and one for my wife. I want to access my wife’s account of which I’m the bill payer for both accounts. I try to access the second account but I can’t gain access m. I’d like to speak to a real person whi...

Jimnm by Fledgling
  • 667 Views
  • 1 replies
  • 0 likes

Three account - email address

So I had an old account which had a specific email address, I left three probably about a month or two ago.I rejoined and want to use the same email address but Three have this thing where you have to create another email address per account which is...