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Hi,I cancelled my broadband service a month ago and was told that I would need to return both my 5G routers back and will get sent return bags and label for these.After waiting 2 weeks and getting emails saying that Three is still waiting for my item...
current situation: 2 debt collection agencies after me for an account that does not exist. refusal to resolve the issue on phone, in store, and refusal to even acknowledge an official complaint.history:received a SMS message regarding my request to p...
I lost my SIM card and trying to get a replacement, Could you please assist me? Thank you
I've come to Spain on holiday and I can't use my phone to make calls?
@JonathanB @JohnD I hope that one of you guys can help me to avoid a very messy situation ? I am on PAYG, lots of credit on my account and Add-ons already bought and in the queue until mid-November. My 'phone is used daily for texts, calls and inter...
My phone was stolen on 19th August. I used chat to report it and get it blacklisted. This didn't get done, so I contacted again and it was blacklisted on 24th. I received a proof of usage and blacklisting letter. I sent this to my insurer and the...
I was billed £24.40I got a sim and a mi-fi contract last month both at £11 per week contract. I cancelled d contract and returned the mi-fi broadband within 6 days of receipt and stuck with only the same contract. Why was £24.40 debited from my accou...
Hello!I'm currently abroad and will be back in EU in the next coming days. The last time I used my SIM was Dec 2022. Will my PAYG SIM still work and when should I top up my account? I'm planning to top up couple of days before I fly back to EU.App...
In January 2023 I upgraded my phone and chose to get it delivered to my home. When the delivery arrived there was 2 phones instead of one. I contacted three and made them aware of the mistake and they sent me a bag to send it back in. I sent the phon...
How do I switch from a monthly plan to PAYG and keep my old number?
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