Three apps
hi im new in three i buy 10£ 60gb pack monthly but when i log in three app’s always showing account was closed but I talk in coustomer service they told me your account was active but I can’t see my use’s anything please help
Account and services
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Conversations
Best solution question about pay as you go plan
last week i bought a sim from the three shop, pre paid with the £35 unlimited data plan on, i was just wondering if it will auto renew next month if i have £35 of credit on before it runs out, or will i have to manually buy it again?
Charge for SMS Delivery Report
Please can you tell me if SMS delivery reports chargeable and if so are they included in my monthly allowance of SMS?
Unable to reuse my old email from a previous Three Account
I have tried many hours with support on the phone and by chat to sort an issue I have. I have a number of phones contracts in my name. Before I could manage them all with one email account. System changed and each account needed their own email. ...
Removing an add on
Does anybody know please how to remove an add on? I'm having difficulty doing so both through the app on my phone and on my laptop. No joy either when trying to use the digital assistant chat...
Porting number from Three contract sim to Three PAYG sim
Hi,My Three contract came to an end a couple of years ago but I didn't move to a new contract because the benefits on any new contract didn't match those of the existing contract - GoRoam around the world in particularly. I've recently been informed ...
Esign
Upgraded on 6/2/24 but order just shows as pending, upon contacting support they said I should have an esign but I have not received even after changing email address for account, I got the first two emails but not the esign one, support keeps tellin...
Want to leave and awful service
So I have used Three's 5G broadband for a couple of years now, and it's capability has been patchy at best, and I've been looking at alternate providers as frankly the poor service is enough to drive me up the wall (service here being the connectivit...
Contract
Hi, How can I find the other contracts I have got from my account online?. I only can find one account no. with the bill.
Smartwatch Pairing and Sim?
Currently on contract with Three. Tried adding a Smart Watch on contract. Online, it gives me the price, then a pairing contract price. The pairing, as I understand it, is to link to my phone and run off the same allowances. There's an issue with ev...
