Move existing number to a new plan
I have a plan, with 3, that my wife used. She bought a new plan and got given a new number.What do we need to do in order to move the old number to the new plan?Just get a PAC and proceed that way?Thank you
Account and services
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Excessive Three Bill after Unused Phone is returned.
I'm so hoping someone can help with some advice I suffer from a Personality Disorder called BPD I also suffer from a heart condition, as well as being a carer for my wife who has Relapsing Remitting MS, so desperately need to get this sorted.Three ma...
I moved from Vodafone to Three gave pac code and Three lost my Business number it's 15 days now
Can anyone help me. What should I doThree have lost my Business number it's been 15 days now. Customer service can't sort it out my business will collapse without new orders and jobs. Vodafone said porting was completed on 29 Jan 2024 at 5.06pm Three...
Three apps
hi im new in three i buy 10£ 60gb pack monthly but when i log in three app’s always showing account was closed but I talk in coustomer service they told me your account was active but I can’t see my use’s anything please help
Best solution question about pay as you go plan
last week i bought a sim from the three shop, pre paid with the £35 unlimited data plan on, i was just wondering if it will auto renew next month if i have £35 of credit on before it runs out, or will i have to manually buy it again?
Charge for SMS Delivery Report
Please can you tell me if SMS delivery reports chargeable and if so are they included in my monthly allowance of SMS?
Unable to reuse my old email from a previous Three Account
I have tried many hours with support on the phone and by chat to sort an issue I have. I have a number of phones contracts in my name. Before I could manage them all with one email account. System changed and each account needed their own email. ...
Removing an add on
Does anybody know please how to remove an add on? I'm having difficulty doing so both through the app on my phone and on my laptop. No joy either when trying to use the digital assistant chat...
Porting number from Three contract sim to Three PAYG sim
Hi,My Three contract came to an end a couple of years ago but I didn't move to a new contract because the benefits on any new contract didn't match those of the existing contract - GoRoam around the world in particularly. I've recently been informed ...
Esign
Upgraded on 6/2/24 but order just shows as pending, upon contacting support they said I should have an esign but I have not received even after changing email address for account, I got the first two emails but not the esign one, support keeps tellin...
