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Removing an add on

Does anybody know please how to remove an add on? I'm having difficulty doing so both through the app on my phone and on my laptop. No joy either when trying to use the digital assistant chat...

Esign

Upgraded on 6/2/24 but order just shows as pending, upon contacting support they said I should have an esign but I have not received even after changing email address for account, I got the first two emails but not the esign one, support keeps tellin...

SM6543 by • Fledgling
  • 1383 Views
  • 2 replies
  • 0 likes

Want to leave and awful service

So I have used Three's 5G broadband for a couple of years now, and it's capability has been patchy at best, and I've been looking at alternate providers as frankly the poor service is enough to drive me up the wall (service here being the connectivit...

Contract

Hi, How can I find the other contracts I have got from my account online?. I only can find one account no. with the bill.

Smartwatch Pairing and Sim?

Currently on contract with Three. Tried adding a Smart Watch on contract. Online, it gives me the price, then a pairing contract price. The pairing, as I understand it, is to link to my phone and run off the same allowances.  There's an issue with ev...

Vesskimo by • Fledgling
  • 1225 Views
  • 1 replies
  • 0 likes

Upgrade

On 26th Jan 2024 I upgraded my handset. I was told it was due to be delivered on the 5.02.24. I have not received the handset. I have been in contact daily via online chat and keep getting told to wait and DPD will deliver. I was then told that the l...

cp1907 by • Fledgling
  • 1373 Views
  • 1 replies
  • 0 likes

Charge in the US

I joined Three many years ago because I travelled in Spain and the US. The contract I had then included calls and texts made and received in Spain and the US. I have been travelling in the US more frequently in the last 3 years and noticed that some ...

Gmac65 by • Fledgling
  • 4811 Views
  • 5 replies
  • 1 likes