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Hi I have a question to ask. I ordered a 3 pay as you go SIM online. I used that sim for a few weeks and now I decided that I didn't want that number anymore and rang 3 customer service and they have cancelled that pay as you go number and it is no l...
I have an amazing deal on 3 business of £3pm unlimited data and it expires soon. I had a letter from 3 telling me I could change my plan or cancel when it expires.They made it sound like the current deal will just stop at the end - is that right? or ...
I’m Pay As You Go… £15 a month - convert to a Data pack… simple.I used to call 333, do the usual button pressing, add £15, convert it into a data pack. simple… The original App from about a year ago, never worked, so Auto renew was never an option fo...
I have a new PAYG account and would like to check the following with the community please. Apologies if this is already answered - I did search but couldn’t find. is auto top-up required if I have an auto-renew data pack? For example, I have my debit...
I’ve been trying to cancel a broadband account with three for at least four months now. I called in December and made payment was made, however January it has showed up on account in arrears! I called customer service again who were no help and said ...
It seems like a misconfiguration at sender's end. I'm not receiving the notifications from Community due to it being flagged by Gmail, and I have to keep checking Spam and confirming it's safe, every single time:It would be great if this can be fixed...
I've had Three since September 2023. EVERY month there's some new problem when I try to renew my data pack. The first time, they straight up just stole my money. I paid for the credit, and the credit showed as 0. I waited and waited...nothing. Had to...
First post here.Going around in circles a bit with trying to sort an Phone upgrade with customer services.My Device was paid of years ago as only a iPhone 6s so i only have an Airtime plan at £19.99 which i think is the cheapest. I don't remember ren...
I ordered an upgrade on 30th of January as I was due for renewal. I Picked the Samsung S24 which stated and still states "In Stock".I've not had a delivery despite your delivery information stating it's next day delivery. Speaking to a web advisor, w...
Was due My new upgraded phone to arrive today dpd said it was out for delivery then I got in the tracking and that it was getting sent back to 3 I contacted 3 on chat and they couldn't tell me why dpd were sending it back then I wad told that I need ...
