Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hi any idea why one month direct debit is on a different day and date from every other month. I understand if its a weekend but its not. 27th Wednesday 31 Thursday etc etc. I thought whole point of dd is its a confirmed contract charging the account ...
Hi, I am in a non-roaming country. I set my spend Lo cap to £30 at 8:43am on 28/07/2023 and got a message three “ Hi there, We've changed your Spend Cap to £30. It's already kicked in, so you're good to go. First you've heard about this? Let us know ...
I honestly don't know where to turn and I am really struggling mentally now.I had reported to Three back in March 2023 that I received a letter about a new direct debit account being set up in my name and address, which was a shock to me given the fa...
Hi All, Tried logging into my account to view my mobile plan and my broadband plan in one location. been told my the chat bot that three have completed a system upgrade so your only allowed to use 1 email per one account. Surly they cannot force peop...
My phone was stolen on 29 June and I reported it to Three straight away. My insurance company asked for proof of usage and barring which I requested from Three and they provided. However, the insurance company are insisting that the phone has not bee...
My phone's incoming calls are off but my phone is on
As I have Received the sim delay and till now I can't access the services that you are providing. So, I automatically stop the payment method. Late but wishing okay I was trying to make the payment method and keep the contract but I am unable!!!!
I was trying to enable "Always forward" using the mobile function or using **21* to enable it. But both failed. And, I reached out to customer support. The support told that Three only has the call forward options below and Three doesn't have the "Al...
Hi, been a Three sim only (all you can eat) customer for over 10 years and I'm thinking about picking one of the new Galaxy Watch 6's LTE just released.Will this work? Tried talk through live chat but there's no one available, so thought I'd try here...
Hello, I recently renewed/upgraded my contract. The money I expected to leave my account was around £48, this was for both my device & airtime. I have several chat logs and information showing my agreed monthly payment was £48, however on my bill dat...
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