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Is this true?

I have 2 numbers from Three. I've been using 1 e-mail address for both to access my 2 Three Network online account and Three app. Since I've upgraded one contract, all of a sudden I cannot access the upgraded one online or via the 3 app. I tried to r...

Agnes by • Fledgling
  • 1033 Views
  • 1 replies
  • 0 likes

Is this fraudsters?

Hi,  I have received a call today saying I am eligible for a free early upgrade even though I am only 12 months into my contract.  The caller said I have been selected because i have loyalty credits with three,  they only asked for my account number ...

Adding Mobile Broadband device to my account

Basically, at the start when i brought my sim for my phone, i also got a samsung tablet and that came with a 2gb mobile broadband plan. I've never been able to see the bill for that, my account only shows my sim for my phone. How do I add the mobile ...

toxicJub by • Fledgling
  • 3745 Views
  • 4 replies
  • 0 likes

Contract being rejected

I applied for a contract with affordable mobiles who couldn’t honour the handset so cancelled the order and reordered with Fonehouse. They managed to mess up the order and my sims for my son and daughter went through but my handset contract got cance...

CherR13 by • Fledgling
  • 5016 Views
  • 5 replies
  • 0 likes

Separating my Number

currently my number is under my dad's account I have tried to separate my number on several occasions as I pay the bill from my bank account but no one is helping or will speak to me as I'm not the account holder.How is this possible when it's my nam...

Unable to login to three+

When I try to log into three+ app I get the following error. (I’ve been using this password for quite some time, and biometric login was also enabled, which worked all this time)“Please try again later.Sorry, you've tried to log in with the wrong det...

fraudulent account setup in my name and address

what is the direct contact for the fraud team as they need to close this fraudulent account setup in my name ASAP so my credit score doesn't get damaged by the unpaid bills.i dont want a general customer service number, i need to speak to someone wit...

mingj_14 by • Fledgling
  • 3758 Views
  • 3 replies
  • 1 likes