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Conversations

Server Error

Hello.   Today I paid twice for a £13.50 data pack and once for a £10 data pack for my number and each time it shows me the same error.  So far you have charged me £37 and nothing works from the data pack I paid for.  It shows me Internal server erro...

Help please

Hi everyone Can't get to speak to a human But a contract is missing on My3 so I can't see bills or when my contract ends I keep logging in to the account by the handset but it still doesn't show missing contract any ideas what to do before I go to th...

Senmum by Fledgling
  • 461 Views
  • 2 replies
  • 0 likes

Can’t top up

I’m trying to top up my account. I put my card details but it says that my card doesn’t work. I’ve checked so many times and my card DOES work. I can pay for any other stuff online, but three keeps telling me that I need to try another card since my ...

Scam calls

I just received two call from someone who is claiming to be from three and offering me a discount from 30 pounds a month to 10 pounds a month for two SIM cards unlimited data and calls. I knew something was fishy immediately…  so I entertained them f...

ZabiAK by Fledgling
  • 3203 Views
  • 5 replies
  • 3 likes

Extra charges on bill

Hi, Is there a reason I’m being charged an additional £25.08 on my monthly bill? I have the student plan, however, my Three receipt says I only have to pay £18 a month.  apparently this is being classed as ‘airtime’, if so, why do I have to pay even ...

carahaf by Fledgling
  • 480 Views
  • 1 replies
  • 0 likes