Accounts and services - Get support for Three services

Incorrect missed payment on equifax despite paying by DD

As the title saysI have sought help but just wondering if anyone else has experienced thisI got an alert from clear score saying i am in arrears with my 3 account, with a missed payment in July. My bill cycle is 5th month to the 4th, and my direct de...

Cancel add on

How do I cancel my add on it won't let me purchase another one and there's no option to cancel my previous one

Activate new plan

I purchased 10GB plan which will be expired September 2 and it’s almost out of data. After that, I have purchased new unlimited two weeks plan, but it’s not activated yet. I cannot use any data now. Please help us asap.

Old contract number

Hi, roughly 3 years ago I changed phone numbers, would it be possible to recover my old number? It is a contract number and it must not be in use because when I call it, it says this number is not recognised?

Suspended account

My accounts have both been suspended due to late payments,I did have a payment plan with them but unfortunately lost my job,but I'm in a much better position now to pay both off but can't seem to get through to anybody who knows what they're doing ac...

Adult content filter not off properly

Issue is after having the adult content switched off for a while I now want it back on. So I rang up Three to turn it back on, they did then it stopped working shortly and the filter was on but shows as off on my account.I rang back up and the adviso...

BEWARE! FRAUDELENT ACCOUNT SET UP USING MY DETAILS

Hi,My mental health is at STAKE here! I have had 3 three mobile accounts opened using my details and nobody is helping me get them closed. I don't know what to do...I have been a victim of fraud whereby a third party company approached me via my lyca...