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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

My data

I have been paying 20 extra to get unlimited data on my bill but I keep getting a message saying iv used all my data 

Annette by Fledgling
  • 1993 Views
  • 1 replies
  • 0 likes

Best solution Paying final bill

Hi looking to manually pay my final bill as I want to change bank accounts dd is due on the 21st and I can’t find a way to just do a card payment to pay this system won’t let me change payment method and I am lost on where to go next?

Robti by Active
  • 1699 Views
  • 4 replies
  • 0 likes

mad4mobiles scam on data only sim in router

some how mad4mobiles scam got the phone number inside a three router and has been charging £4.50 a week for the past 7 weeks on my account.i rang the number to cancel it from my landline but its automated message says there is no premium services att...

Saftek by Regular
  • 2781 Views
  • 4 replies
  • 0 likes

Best solution SMS says Data has 2 days Left, App says 2 Months

Hello,I just received a SMS from Three saying my data pack will run out in 2 days, although I bought a £90 unlimited pack and still have 2 months left. So I checked on the My3 app which gives the correct information.SMS seen here:App says this: The S...

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Three chat support not fit for purposes

Hello everyone,Has anyone used the chat support recently and realised it's really not fit for purpose? I have been a customer of Three since leaving school with everything fine until the last year or so when I was forced to use it on multiple occasio...

jj10125 by Regular
  • 3477 Views
  • 7 replies
  • 2 likes

Best solution Website error

I bought a 90 voucher and tried to purchase the unlimited data pack 3m.The website  failed many times in various ways.   I now have a 30 day unlimited and £55 balance on my account.  This is not what i want.  Who can convert this to a unlimited data ...

Mosaic1 by Regular
  • 1637 Views
  • 5 replies
  • 0 likes

MY ADDRESS DONT EXIST ON DPD

I have a order for upgrade placed on the 30th of January 2025 and ahead of the delivery date I was looking into the dpud website And notice that my door number is not existing s this is a new postcode I try to contact the customer service and again n...

OCJUNIOR by Fledgling
  • 1525 Views
  • 1 replies
  • 0 likes