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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3718 Views
  • 0 replies
  • 9 likes

Cancel Contract

Hello, I hope this message finds you well. I wanted to reach out regarding the recent communication about the termination fee associated with my contract. I have come to realize that I unknowingly entered into this contract without fully understandin...

Majdii by Fledgling
  • 566 Views
  • 1 replies
  • 0 likes

Operators End Chat Calls - Three Call Centre Scam

Your ‘chat operators’ are ending chat calls in order to not deal with queries. They end calls to send you to the back of queue and leave you re-enter security details, as a barrier rather than dealing with queries. They are not providing any service ...

Three+ Login

I'm having problems with my login to three and three+, not having OTP texts received from apps, but would like it by email instead if possible?

My3 Impossible To Register

I have Three 5G Broadband and have been attempting to view account details for some time, I have accessed router page to get my SIM phone number, but when attempting to register I am stuck in a loop.I am from the main login page asked to provide the ...

Support Live Chat keeps disconnecting

Has anyone else found that the Three Live Chat for support ALWAYS disconnects recently?Both my partner and I are on Three, and have had a plethora of issues with both our accounts (data cutting out on holiday when limit has not been reached, not been...

amitch by Regular
  • 2458 Views
  • 9 replies
  • 1 likes

Presale Tickets Not in Three+ app?

Hi. Some upcoming presales are not listed in the Three+ app at all.Please can you let me know what the process is?I can see info saying that the presale codes become available when presale opens but some are not listed in the first place even though ...

Best solution Three+ presale tickets

Hey,I am registered with the Three+ app but am looking to get presale tickets for a show in Dublin Ireland, will I still be eligible for Three+ presale tickets in Ireland if I live in the UK, the show appears in the UK Ticketmaster so am assuming yes...

rowls73 by Fledgling
  • 1065 Views
  • 1 replies
  • 0 likes

Best solution Can't log in to Three+ any more

I used to be on Three PAYG and switched to Three Pay Monthly while keeping my phone number. While I was on PAYG I could log in to Three+ and could also log in a short while after the switch to Pay Monthly, but now it won't let me. In the Three+ app, ...

SGN by Regular
  • 1194 Views
  • 4 replies
  • 0 likes