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Conversations

"You've now reached your monthly credit limit"

I'm trying to call the Channel Islands from the UK.  I receive the announcement "You've now reached your monthly credit limit...You'll need to make a payment"I pay monthly, I don't have a spending cap, all bills are paid up front, on time.What does t...

CFC1 by Fledgling
  • 3931 Views
  • 5 replies
  • 0 likes

Cant find okd account to pay balance

I habe an old account with 3 which i need to pay off but 3 cant find my account with an account number. I have previously paid half the balance with the same account number but now they say they have upgraded system so cant access old account. Does a...

Raz1988 by Fledgling
  • 2437 Views
  • 6 replies
  • 0 likes

No allowances shown - please help

Hi. So my PAYG £20 plan allowances expired 15 Apr and when on WiFi I received an email saying my auto renewal had gone through. I went to my3 app and saw that no allowances are shown. Usually it would at least say expired or the new ones as showing. ...

Fraudulent billing of 4.50 weekly

I have been Billed 4.50 monthly for a year now for a subscription I never made. I have called three and they said to contact the service provider myself! The name of the service on the bill has even changed form Mad4mobile to Fun Vids. How do I stop ...

AmanKin by Fledgling
  • 4566 Views
  • 16 replies
  • 0 likes

Unable to use threepay

Hi there, i am unable to use my three pay. i have unlimited spend cap and whenever i am putting the verification codes in to confirm the purchase it is saying that i have reached my spending limit. the same with apple store too. i have never made a p...

PAYG Number Deactivated - Why?

Hi.I have a PAYG sim, and obviously number, that I've had for well over a decade. In February I went on a Caribbean cruise, travelling via Dublin and with a few days in Miami beforehand. I switched roaming on.After a day or so in Miami I noticed I co...

Matt3 by Fledgling
  • 1965 Views
  • 3 replies
  • 0 likes

Three won't stop sending me bills

We cancelled our wifi over the phone in October and we had paid for the WiFi up until 19th November. We were sent a returns label for the box prematurely so it was no longer valid for when we went to send the box back. After we emailed numerous times...

Kreyn003 by Fledgling
  • 2463 Views
  • 7 replies
  • 0 likes