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Absolutely ridiculous account issues

I ordered 5 PAYG sims recently. I used 5 different names and email addresses but for some reason they were all added to the same account (I assume the first purchase logged me in somehow).Each order seemed to update the account details and change the...

chugabug by Fledgling
  • 951 Views
  • 2 replies
  • 0 likes

Broadband bill scam

I’m a broadband customer who’s been hit by a third party payment scam. Noticed it a couple of months ago. I get charged £4.50 per week by a company called Artiq BV. Anyone else had an issue? 

Recover deactivated number

Hello, three community!My three number has been deactivated yesterday due to no outbound activity (lots of inbound though). Support over the phone told me there is no way to have the number back in any form. I believe it's a matter of paying for the ...

void by Fledgling
  • 1595 Views
  • 2 replies
  • 0 likes

No internet

Is anyone else having this issue? My data is back after the fiasco of updating the app but I can't connect to the internet. I have signal but I can't load any pages. And yes I have tried all the usual tricks (off and on again, airplane mode)

bevans by Regular
  • 933 Views
  • 2 replies
  • 1 likes

Auto-renewal on new PAYG

Hi, I'm new to Three and am using a PAYG SIM on with a New Pay as You Go account. I have made an initial top up so that I have some credit, but opted for PAYG as I don't want a regular monthly bill commitment. I have a few questions that I'd apprecia...

International roaming on account

I'm trying to access my account if International is activated for USA, the guide on the website is not what it should be.  I have logged into account but nothing is showing what should be. I have tried chat but keeps closing as no agents available an...

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