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Conversations

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Complaint

I was told to turn off my mobile data and roaming by your agent, which I did. I then made a call using the local internet and was charge a days roaming even though I had turned off my mobile data and roaming. This is the worst company I have ever had...

Trevor1 by • Fledgling
  • 755 Views
  • 1 replies
  • 0 likes

Amazing advisor

I was looking to update my contract and I was walked through it with so much patience and politeness by Tushar someone give this advisor a promotion he is absolutely brilliant!Thank you!

Nazz36 by • Fledgling
  • 642 Views
  • 1 replies
  • 0 likes

iPhone 16 Pro Max

Just wondering if anyone else has been having problems when ordering the new IPhone yesterday on pre order day? I was straight on at 1pm to upgrade however when getting to check out it kept showing me an error message. I had spoken to someone from Th...

Swoods99 by • Fledgling
  • 3401 Views
  • 2 replies
  • 0 likes

Fraud

0333 303 1447 I was wondering if this was a fraud number claiming to be three? 

Raj2 by • Fledgling
  • 808 Views
  • 1 replies
  • 0 likes

Cant log in

I cant log in to my three app and browser. Its just keeping say session timeout. I already reinstall the app.

Jhayel by • Fledgling
  • 1837 Views
  • 5 replies
  • 1 likes

Best solution Roaming - Joined before 2021

I joined three before 2021 and my account has not changed or been upgraded. Have arrived in Europe and received a rate advice text message telling me that my UK allowance applies here and that I do not need to pay a daily charge. But trying to make a...

Roaming in USA

I travel to the US at the weekend for a week and I'm trying to find out if I can use my monthly 100Gb of data, and if so how? Or do I need to purchase something extra for the time I am out there? All the information I have read so far is incredibly c...

Joe81 by • Regular
  • 1091 Views
  • 1 replies
  • 0 likes