Accounts and services - Get support for Three services

‘Computer says No’ - Move from Pay Monthly to Pay As You Go

I’m on an Advanced Plan which is out of contract and I want to switch to Pay as You Go and keep my number. I called 3 Customer Service and was passed between 3 different people who kept offering different contract options which did not suit my needs...

I have used 3 since 2 years now my contract has recently changed, so i wanted to know about the new

I wanted to know about the new contract of my number

New Customer Registration

Hi,I am a new pay n go customer and really need to register. Anybody have a fix for this?Thanks

Changed to Three/Vodafone.

I cannot believe how brilliant Three have been. I transferred from O2 after nearly a year of constant problems, will never use them again. Tried Lebara, that did not work, left after a month. From the day I ported my number over to Three the whole pr...

Phone taken out in store

In December someone went into a 3 store and took out a phone contract in my name using my address, but with a different account number and sort code. 3 have since said it was me that went into store but can’t provide me with the store I apparently we...

Need a new three number

My name is Sheryl, poease can you send me a new number as rhis number of mine has been compromise i have been scam

Cafe Nero reward code

Hi,I’m new to three rewards. I clicked on the reward for £1 cafe Nero drinks for this week. The code generated however it’s locked and says already claimed which I haven’t.

Promotions in Shrewsbury

I’ve just been on the phone with Three I hope, they have sent email from:promotion@info-three.comAnd called from number: 01939 834250Is this legitimate? They are to be calling me back later and said it’s to reduce my bill for my 3 contracts cards. Ev...

I currentlly have a 3 number and the site wont accept the PAC even though its correct?

Currently trying to buy a new phone and i've gone through everything to the point its asking for the PAC to transfer my old number to a new SIM as i don't want a new number. the store page keeps saying "something went wrong" and "Sorry, that didn't w...

Help

I got a sim that says 3 months free so my first bill is April but it says on the app mybill is generated on the 16th January but on my account details it shows 24month plan 0 a month does that mean the bill will show “0 also I changed my mind about k...

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