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Conversations

Unable to send SMS to Australian number

Hi all. I'm unable to send text to Australian numbers, I've tried a few different numbers in Australia known to be in service but no joy. I've turned phone on and off etc, checked sim settings etc and all ok.  Can send sms to UK numbers ok.  I checke...

ssjdug1 by Fledgling
  • 2740 Views
  • 3 replies
  • 0 likes

Upgrade issue - CS unable to help

I've been trying to upgrade my old device plan (out of commitment) to a sim only plan for the last 2 weeks. CS team tells me there is an issue with the system and kept suggesting to try later. After the 3rd time I raised this with complains team. Com...

Dont get data pack

Hiya all, hope this msg finds you well. Need help on my account .This morning , my PAYG have £20. I do register and login to buy £10 data pack ( autorenew).After bought £10 data pack, my account have  £10 without £data pack at all ( I do get the conf...

Presale tickets

Trying to get presale code for TV Girl concert in Leeds, but nothing coming up on the 3+ app.  Anyone have any luck?

Ratty101 by Fledgling
  • 1099 Views
  • 2 replies
  • 0 likes

Unable to use Data pack minutes/texts in USA

Hi,i purchased the 10gb data pack which comes with minutes and texts (while I was in the UK). Im currently in the US and although on my “allowances” it states ‘3000 go roam around the world minutes & ‘3000 go roam around the world texts’, I am unable...

KAO17 by Fledgling
  • 1446 Views
  • 3 replies
  • 0 likes

Three Abuse

My Plan 24 month plan price suddenly doubled. I have repeatedly called customer service for 3 months now. Their response is that it has always been that price. They provided me the  <email removed as no longer in use> to send proof of my contract, bu...

ian333 by Fledgling
  • 1653 Views
  • 4 replies
  • 0 likes

Chargeable events within 180 days

In the terms & conditions of the new PAYG, it says "If within a 180 days you have not made any chargeable events or activities (for example, made telephone calls, sent text or photo messages, accessed content or the internet or any other Three Servic...